Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Jun 14, 2021
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Over the years, WNS Global Services SA (Pty) Ltd has built a reputation as an industry leader, partnering with globally leading companies to deliver best-in-class BPO services within their respective fields of operations. We have won numerous industry awards by delivering world-class Business Process Outsourcing (BPO) services to major local and internationa...
    Read more about this company

     

    Assistant Manager - Training

    Job Description

    • The purpose of the Operations Trainer role is to deliver product and technical training into assigned operational business units.

     Key responsibilities:

    • Training Delivery: Conduct new starter training as well as refresher, up-skilling and cross skilling training;
    • Assessment: Assessments must be completed for all training events; Remedial support must be provided to all delegates prior to re-assessment;
    • Administration: Capture learner records in line with Ucademy requirements: Complete Annual Training Reports; Complete delegate attendance registers; Update operational skills matrix.

    Knowledge, skills and attributes required:

    • High proficiency in delivering impact training and facilitation;
    • Strong planning, organizing and time management skills;
    • High proficiency in verbal & written English;
    • Strong communication and interpersonal skills;
    • High attention to detail and accuracy;
    • Exceptional administrative skills;
    • The ability to work within a team;
    • Self-motivated;
    • Self-manageable;
    • Strong customer service orientation
    • Proactive.

    Qualifications

    • 1+ years’ experience in Insurance industry essential
    • 1+ years’ experience as a trainer;
    • Training, coaching and mentoring experience;
    • Train the Trainer, Accessor and Moderator (advantageous)
    • Computer literacy at intermediate level (MS Office).

    Method of Application

    Interested and qualified? Go to WNS Global Services on jobs.smartrecruiters.com to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

    View All Vacancies at WNS Global Services Back To Home

Career Advice

View All Career Advice
 

Subscribe to Job Alert

 

Join our happy subscribers

 
 
 
Send your application through

YahoomailYahoomail GmailGmail Hotmail Hotmail