Assistant Officer: Social Support (post level 13) at University of the Free State

Duties and responsibilities: 

• Attend to all social support-related queries from staff and students. 
• Attend to all telephonic calls. 
• Greet and receive clients and visitors. 
• Manage all email inquiries, respond, and be responsible for follow-ups. 
• Manage social support information and keep records of all student cases and updates. 
• The first point of contact for student requests and refers accordingly. 
• Administrate all social support committees, task teams, and meetings. 
• Controls the stock register of social support supplies. 
• Draft reports, create spreadsheets and update reports. 
• Arrange travel and accommodation when required. 
• Manage the compliance check of all sponsorship requests.
• Support and provide guidance to students making a sponsorship application.
• Estimate costs involved for the event or request for sponsorship.
• Process and create Requisitions for issuing Purchase Orders.
• Receive and approve invoices for payments of service providers.
• Create and process Travel Authorizations and Cash Advances for students travelling.
• Facilitate journal transfers for institutional service providers.
• Manage and keep a record of all expenses, invoices, POs, approvals, and motivations.
• Administer bereavement-related expenses.
• Order office supplies. 
• Compile monthly, quarterly, and yearly financial reports. 
• Generate cost centre reports and check weekly /Monthly. 
• Provide administrative and financial administration support for projects, including institutional social support.
• Keep projects on track, reminders on delegated tasks to the team.

Inherent Job Requirements:

• Grade 12 or National Vocational Certificate on NQF level 4. 

Recommendations:

• Eligible to obtain a driver’s license within one year. 
• A relevant post-school qualification, i.e., National Diploma in Office Administration on NQF level 6, or higher. 
• Relevant working experience in the portfolio or related to the duties and responsibilities.