Assistant Professional Officer Control Operations at City of Cape Town

Requirements

• A relevant Diploma or B degree in Finance, Economics, Business Management, Operations, Transport or similar fields.
• Two (2) years’ relevant experience required with operational and or public transport experience.
• Good report-writing skills
• Must have high levels of competency in MS Excel, and other Microsoft Office applications.
• A valid driver’s licence
• Willing to work off site and on weekends and after hours
• Physically fit.

Key Performance Areas

• Contribute to the processes of analysing data and trends, measuring key performance indicators and updating the Service Charter.
• Assist with the preparation and evaluation of monthly service delivery and invoice submissions from service providers ensuring service delivery is supplied and paid for in accordance with relevant contract provisions.
• Draft correspondence to facilitate the functioning of the Department/Branch.
• Assist in ensuring effective financial control through implementation of budgetary control measures to comply with MFMA and Councils
• procedures and strategies, provide support to the department including the preparation of capital and operating estimates and expenditure control.
• Provide feedback on contractor performance and contract management.
• Assist with the outsourced monitoring component of the IRT system to ensure contract compliance and a high level of service is delivered.
• Assist with the outsourced signage contractor component of the IR system ensuring relevant signage is applicated when and where required.
• Attend to complaints received from the public and ensuring compliance with relevant complaint protocols as required from VOCs
• Raise appropriate contractual infringements where required and attending penalty meetings.
• Prepare and issue quotations for events and charter services and attend to the events and charter services as Transport Controller as and when required.
• Provide operational and administrative support and guidance to the branch/department to ensure satisfactory service delivery by the
• Vehicle Operator and Dial a ride IRT service providers.

Closing Date: 6th, May 2022