Associate Manager, Retail Account Management at SC Johnson

Responsibilities:

• Develop and Align account plans to the Core plan.
• Develop and maintain key relationships with Key Franchise partners, Regional Buyers and stake holders as well as National Office.
• Develop sales strategy within account planning process
• Builds and develops plans within the customer mix to deliver the required account volume and profit objectives as set by the Company.
• Achieve Market share, Sales and Trade Money Budgets.
• Drive regional agents to ensure execution of activities within the different accounts.
• Deliver on Customer P&L.
• Ensure operational excellence of all planned activities.
• Regular feedback to SCJ on the state of business in SA.
• Develop and monitor forecast volume accuracy monthly
• Monthly business analysis and implementation course corrections

Preferred Skills / Experience / Competencies:

• Ability to drive action and influence decision making at all levels of the organization
• Strong organizational skills, as well as the ability to perform under pressure and manage multiple priorities with competing demands.
• Entrepreneurial mindset with hands-on approach in Franchise trade.
• Clear understanding of category management.
• Strong analytical and problem-solving skills
• Proficiency in process improvement
• Ability to work within high-performing teams in highly collaborative environments
• +5 years key account management experience.
• Strong business acumen and analytical skills.
• P&L management.
• Microsoft and AC Nielsen. SAP (BW) an advantage. Insight’s data.
• Sound understanding of the franchise business model within retail.
• Customer Marketing/Marketing /Sales operations/Cross-Functional experience will be a definite advantage.
• Existing relationship with Key Franchisee partners in trade will be advantageous.       
• Negotiation
• Strategic Relationship building
• Good people management
• Deliver winning results
• Highly numerate and analytical
• Ability to manage processes and deliver to deadlines
• Ability to take calculated risks (to deliver KPIs)
• Sense of urgency
• Innovative
• Strong communication skills, working with all levels within a cross functional organisation
• Function within minimum supervision and show initiative to identify and resolve issues drive and passion to implement change
• BCOM MARKETING/BUSINESS MANAGEMENT preferably post graduate