Job Vacancies at SC Johnson

About the role:

• This role is responsible to manage and lead Regional Sales Agents, to ensure all agreed sales/merchandising objectives are achieved, in accordance with the Sales department’s goals and objectives. The key task is to assist in developing and implementing joint business plans that will deliver on the P&L requirements of the company to ensure volume, value, distribution and share growth within this channel. On this position you will be responsible for region of Cape Town and Western region with direct reporting to the Manager based in East region.

Responsibilities:

• Ensures that all customer promotions are executed in line with the co-op grid as agreed by the KAM with customer to assist in optimizing ROI on Trade spend
• Deliver all financial targets for selected account portfolio
• Conducting formal business reviews and cycle deal meetings with respective Regional Sales Agents.  
• Ensure that all promotional activities within the region are timeously executed and communicated to relevant agents.
• Ensure that shelf allocation always exceed market share and SCJ objectives.
• Ensure Merchandiser resources are optimized, and 3rd Party Agency provides quality service at competitive terms.
• To ensure all agreed sales and merchandising objectives are achieved, in accordance with the Sales department’s goals and objectives.
• Supports the Sales Director/Country Manager in the overall tracking of functional, and provides recommendations to ensure budgets are not exceeded

Experience you’ll bring:

• 3 - 5 years of experience in Sales in a FMCG Company
• Knowledge of the Categories, pertinent Key Customers, and key Competitive set
• Proven track record of delivering objectives consistently
• Understands “ACNielsen” syndicated data

Behaviors you’ll need:

• Strategic mind set, understands the strategic & tactical nature of the business.
• Clear understanding of the different channel Go-To-Market principles/strategies, structures - Wholesale
• Strong Financial skills, to drive negotiations and manage the P&L.

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OVERVIEW

• We are looking for an HR professional to join our HR Delivery Center Team.
• This is a great chance to work in a multi-international environment with high standards of work.

RESPONSIBILITIES:

• Answers to HR questions via multiple channels such as case management system and live chat, phone.  
• Perform and coordinate HR administrative tasks as per the established processes.
• Educates staff and encourages self-service tools such as the HR Portal and other systems as needed.
• Researches and resolves all problems in a timely manner. Be able to work on more than one issue simultaneously and prioritize the urgency of requests.
• Ensures that documentation and staff requests meet the policy for each process.
• Actively contributes to delivering, maintaining and improving HR services, procedures and processes.
• Assesses and utilizes HR systems including Workday and the Staff Portal, Self Service, Knowledge base and Case Management.
• Ensures consistent application of HR policies and state, federal, and/or country laws and practices.

EXPERIENCE YOU’LL BRING:

• Your obligation and desire to develop will make a difference!
• Bachelor’s Degree in Human Resources, Management, Human Relations, or a related discipline
• Fluent in English
• Min 5 years experience in HR, Customer Service, Shared Service Organizations, and Contact Center experience preferred

BEHAVIORS YOU’LL NEED:

• Aptitude to work effectively in a fast-paced, self-directed team-based environment subject to changing priorities and short timelines
• Build credence and respect of local staff to ensure you can act as an advisor
• Strong customer service qualification including the knowledge of how to diffuse encouraging circumstances
• Demonstrated organizational and planning know-how
• The propensity to multi-task and prioritize workload and provide timely follow-up and resolution

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Responsibilities:

• Develop and Align account plans to the Core plan.
• Develop and maintain key relationships with Key Franchise partners, Regional Buyers and stake holders as well as National Office.
• Develop sales strategy within account planning process
• Builds and develops plans within the customer mix to deliver the required account volume and profit objectives as set by the Company.
• Achieve Market share, Sales and Trade Money Budgets.
• Drive regional agents to ensure execution of activities within the different accounts.
• Deliver on Customer P&L.
• Ensure operational excellence of all planned activities.
• Regular feedback to SCJ on the state of business in SA.
• Develop and monitor forecast volume accuracy monthly
• Monthly business analysis and implementation course corrections

Preferred Skills / Experience / Competencies:

• Ability to drive action and influence decision making at all levels of the organization
• Strong organizational skills, as well as the ability to perform under pressure and manage multiple priorities with competing demands.
• Entrepreneurial mindset with hands-on approach in Franchise trade.
• Clear understanding of category management.
• Strong analytical and problem-solving skills
• Proficiency in process improvement
• Ability to work within high-performing teams in highly collaborative environments
• +5 years key account management experience.
• Strong business acumen and analytical skills.
• P&L management.
• Microsoft and AC Nielsen. SAP (BW) an advantage. Insight’s data.
• Sound understanding of the franchise business model within retail.
• Customer Marketing/Marketing /Sales operations/Cross-Functional experience will be a definite advantage.
• Existing relationship with Key Franchisee partners in trade will be advantageous.       
• Negotiation
• Strategic Relationship building
• Good people management
• Deliver winning results
• Highly numerate and analytical
• Ability to manage processes and deliver to deadlines
• Ability to take calculated risks (to deliver KPIs)
• Sense of urgency
• Innovative
• Strong communication skills, working with all levels within a cross functional organisation
• Function within minimum supervision and show initiative to identify and resolve issues drive and passion to implement change
• BCOM MARKETING/BUSINESS MANAGEMENT preferably post graduate