Bakery Supervisor - PnP Coastal West - Clanwilliam at Pick n Pay Stores Limited

Job Advert Summary    

• To optimise the performance of the bakery department by ensuring that the in-store execution is according to business strategy, guidelines and standards operating procedures. 

The ideal candidate has well developed interpersonal skills, the ability to build long term relationships based on trust and technical expertise and is driven by achieving challenging goals and targets.

Minimum Requirements    

• 1 – 2 years retail experience
• Matric/Grade 12
• Must be a qualified baker
• Competency based interview to assess above requirements
• Short-listed applicants may be subjected to relevant assessments

Duties & Responsibilities    

• Ensure that hygiene, housekeeping and safe working standards are maintained (floor and back-up)
• Ensure that security procedures are adhered to
• Ensure that merchandise/display standards are adhered to
• Conduct regular quality checks, ensure that stock is rotated. Damaged/expired stock is removed
• Prevent wastage/shrinkage/damages
• Check correct pricing e.g. labels
• Complete all relevant administration/documentation
• Plan and implement sales promotions
• Approach and advise customers on the product, listen to customers’ requests, provide the required product or services and handle customers in a courteous and businesslike manner
• Monitor budgets (expenses, turnover, gross) and take required action
• Optimise stock levels e.g. always in stock, never overstocked through effective ordering and efficient handling of returns
• Plan daily/weekly production of products (if applicable)
• Communicate effectively with employees, management, customers and suppliers
• Ensure that all equipment is maintained in effective working order and operated in accordance with laid down standards
• Manage employees to ensure standards are maintained by competent, motivated employees.
• Supervisors will be required to carry out relevant discipline processes

Note: All NMBU Supervisors should be multiskilled and be prepared to work in a variety of different departments where required according to the criteria identified in the Multiskilling and Flexibility Agreement.

Competencies    

• Assertive
• Attention to detail
• CommunicateConscientious (by the book)
• Customer minded
• Monitor and develop other’s performance
• Sense of urgency
• Team player
• Thorough/accurate