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Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to...
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About The Area
To provide sound advice regarding legislation, regulation, industry standards, codes, guidelines and best practice to operational management/projects and business units through the application of Compliance Risk Management principles, policies, processes and procedures.
Job Description
Assisting clients with account activations and product information . Identifying upsell opportunities.Answering inbound calls timeously and making the required outbound calls
Managing all queries through our bank resolution process
Maintaining accurate details and statistics of all queries. Informing business on client insights and product / system enhancements
Key purpose
The successful candidate will be responsible for the activation and support services for the sales call center.
Key Outputs
The successful applicant will responsible for but not limited to the following broad job functions:
Personal Attributes And Skills
Qualification & Experience
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
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