Benefits Administrator at Shoprite Group of Companies

Job Objectives

• Providing administrator supports with employee benefit enrolments, changes, and terminations in compliance with legislation and company regulations.
• Maintaining accurate employee records and updating benefits information in HR systems or databases.
• Providing information and empowering the Service Desk with relevant first line inputs to build the capacity within the Service Desk.
• Assisting in the coordination of open enrolment processes, including communication and education to employees.
• Working with various stakeholders, such as insurance providers and retirement plan administrators, to resolve benefit-related issues.
• Maintaining confidentiality and security of employee information in compliance with relevant privacy regulations.
• Creating and distributing benefit-related communications to employees, including brochures, handouts, and online resources.
• Participating in benefits team meetings and contributing to process improvement initiatives.
• Staying updated on changing regulations and best practices in employee benefits administration

Qualifications

• Grade 12, National Senior Certificate - (essential).
• Diploma in Administration or equivalent - (beneficial).

Experience

• +1-year in an HR administrator or equivalent role - (essential).
• You will need experience in a fast-paced administration role and great customer service skills. You will need to have the ability to prioritise tasks and complete work to deadlines.
• Experience within the FMCG, retail sector or similar - (preferred).