BMS Design and Configuration Technician (Western Cape) at Teraco

OBJECTIVES MAIN FUNCTIONS OF THE JOB

• Conduct and manage working methods to ensure all clients SLAs are achieved.
• Configuration and Management of Data Centre monitoring systems.
• Design building automation systems for standard and/or critical environment facilities such as data centres
• Coordinate submittals for the assigned BMS/EPMS projects.
• Coordinate with Project Managers and third-party Contractors.
• Program system controllers (Schneider, Siemens, Tredium Controllers etc).
• Design and Build graphics for HMI, front ends, dashboards and digital signage and reports.
• Use Schneider Scripting and Ladder Logic to write job specific programs such Data Centre Matrix, PUE, WUE, CUE calculation, alarms, and trends.
• Coordinate with third party commissioning agents as needed.
• Visit work site, as needed, must be familiar with jobsite conditions.
• Troubleshooting BMS problems.
• The BMS EPMS Controls Programmer will coordinate their activities to maintain project schedules and ensure successful project completion.
• Coordinate tasks with in-house installation teams.
• Assist with Hardware/Software calibration.
• Provide building management system training.
• Attend site meetings as required.
• Provides technical support to Operations Team.
• Ensure material and equipment is installed as per drawings.
• Perform point-to-point checkouts to ensure connectivity between field devices and controllers.
• Select control products, components, applications, and systems.
• Collaborate with the Project Manager, Engineers, and support staff.
• Set-up and test alarming for all required BMS hardware.
• Verification of data to confirm the correct values are being captured.
• Ensure no duplication of data.
• Set up and configuration of virtual sensors on BMS Systems.
• System enhancement and automation.
• Expected to improve current processes and introduce automation with aim towards simplification.
• Daily system checks to ensure devices are online, operational, and free from alarms.
• Ensure the various power monitoring devices are running the correct firmware version.
• In conjunction with national Operations teams, ensure the latest firmware version has been tested in an agreed test environment prior to implementation.
• Active participation in new Data Centre fit out projects or expansions.
• Quick responses to potentially critical situations – relevant to role.
• 3rd party vendor management and service delivery – Monitoring system hardware and software support
• Active involvement in network, physical and cyber security matters
• Assist with operational requests to investigate and resolve system related configuration issues.
• Compliance in accordance with all relative policies and procedures
• Meet agreed inter-departmental OLA (Operational Level Agreement)
• Implement company and departmental policies, processes, and work instructions as per the agreed quality and timeline/ RFS.

Requirements
SKILLS REQUIREMENT

• Ability to plan, organize, coordinate, direct, and control all aspects of project activities.
• Ability to work with the team to find mutually satisfactory solutions to difficult issues.
• Ability to work with all levels of management and non-management personnel.
• Basic knowledge of office administration, reporting software, control software, business operations, drawings, buildings, equipment, housekeeping, construction, purchasing, inventory control, and safety management.
• Minimum of four years of relevant experience, with at least two years as an automation technician.
• Working knowledge of at least one HVAC controls system (preferably Schneider Controls with EBO and PME experience).
• Good working knowledge of the systems commonly monitored and controlled by a building DCO. Systems may include StrucxureWare/EBO 3.2/PME 9, Modbus and Lonworks Controllers, BACnet Controllers and others.
• Ability to interface with contractors at a supervisory and management level.
• Excellent verbal and written communication skills.
• Strong experience with Windows and MS Office.
• Able to work in a fast-paced environment.
• Strong analytical skills.
• Attention to detail.
• Ability to problem solve.
• Strong programming background.
• Excellent technical abilities.
• Effective communication skills, active listener – ability to understand requirements.
• Proactive problem solver who can perform rapid and accurate assessments.
• Ability to work independently, as well as being a positive team player.
• Self-motivated
• Conducts self professionally, exhibits elevated levels of tolerance and patience.
• Responsible for continued learning and self-development.
• Troubleshoot systems and components to identify root causes of failures.
• Implement corrective actions promptly to mitigate the negative effects of system changes

Leadership

• Innovate and make decisions on your own, but also know how to take direction when it is given
• Develop and grow relationships with other business units
• Effective communication across all relevant platforms
• Excellent communication skills and ability to interact professionally with a diverse group of clients, colleagues, and staff.
• Interact with all levels of the organization in a professional, and tactful manner

Administrative duties could include;

• Ensuring compliance with internal policies and regulations
• Change and incident management
• Ensure adherence to all established guidelines and management practices for employees
• Occupational Health and Safety responsibilities
• Reporting accurately, as per agreed format, quality, and timelines
• Outstanding organizational skills, ability to prioritize effectively

Client Satisfaction

• Ensure client satisfaction by providing an optimal level of customer service, in line with company objectives
• Client support responsibilities can include, but is not limited to, responding to client inquiries, and coordinating with other organizations.
• Ability to understand client urgency and sensitivity of problem/incident/request 

Behaviour

• Adopt a mindset of continuous improvement
• Lead by example
• Be on the lookout for constant process improvements
• Growing our people
• Delivering to our shareholders
• Respecting each other
• Embracing diversity
• Upholding the highest levels of integrity
• Serving our internal and external clients
• Highly service-oriented, reliable, responsible, self-motivated, and enthusiastic
• Ability to work productively in cross-functional teams or resourcefully and independently as an individual
• Focused on continued learning and self-development 

General

• Open to provide after-hours support as needed for significant issues
• Excellent verbal and written communication skills
• Excellent technical abilities
• Proactive problem solving

QUALIFICATIONS AND EXPERIENCE

• Matric/Grade 12 is essential.
• Excellent Excel Skills
• Minimum of 3 years relevant data centre experience preferable
• Extensive knowledge of network topology and protocols preferable