Branch Manager - Gqeberha at Fidelity Services Group

A vacancy exists for a Branch Manager stationed at our Port Elizabeth Branch. The position will report to the Regional General Manager.

The overall purpose of this position is to manage the day-to-day operations and management of the Branch, to ensure that all Security Officers are posted as per Contractual agreements, that all site-specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.

Key Performance Areas: (Not totally inclusive)

• Overall management of the Branch which includes the following key functions, Operations, Financial Management, Transport, Human Resources, Industrial Relations, Client Portfolios, Contractual agreements etc.
• Management of Operations / Site Managers and Supervisors to ensure that all personnel matters are dealt with promptly.
• Attending to daily / weekly /monthly meetings with Clients as stipulated and when required.
• Attending daily / weekly, /monthly Management meetings as required.
• Quarterly appraisal of Senior Operations and Administrative tasks.
• Training and development of staff.
• Succession planning of staff.
• Assisting with the preparation of the annual budget and ensuring that all managers maintain and adhere to set budgets.
• Asset control.
• Responsible for staff, duty rosters and training
• Ensuring that due process is followed regarding the submission of quotations for purchases or repairs.
• Ensuring that all operations comply with the standards and procedures required by the quality management system.
• Submission of monthly and quarterly reports as required by Management.
• Risk assessments on Client premises.
• Investigation reports.
• Ensuring that contractual requirements are met as stipulated by the Client.
• Maintaining good relations between Fidelity Security Services Group and the Client about security services rendered.
• Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
• Ensuring that Security staff always maintains required performance.
• Dealing with all required administration matters.
• Liaising daily on various operational issues.

Qualifications, experience, and other competencies required:

• Matric certificate, PSIRA Grade A/B registration and accreditation.
• At least 5 years’ experience in the Security Industry.
• Working knowledge of ISO 9001:2008 Quality Management and its requirements.
• People management experience.
• Administration, interpersonal communication, and client liaison skills are required.
• Strong planning, leadership, organizational skills as well as good interpersonal and communication skills are essential.
• Computer literacy on Microsoft Programs.
• Experience in Financial Management /Budgets.
• Experience in managing a fleet of vehicles.
• Assertive / Goal driven / Self motivator / passion for the business.
• Computer literacy on Microsoft Programs.
• Own reliable transport and valid Driver’s License is required.
• Firearm Competency.
• No criminal record.
• Excellent track record. 

Core Competencies:

• Strong planning skills
• Leadership skills
• Organizational skills
• Good interpersonal skills
• Communication skills
• Client liaison skills