Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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Job Description
Fidelity ADT is looking for armed response officers around Johannesburg with following requirements
- Matric
- Grade B PSIRA accredited and registered with Response
- Minimum of 3 years in security industry
- No criminal record
- Willing to undergo criminal checks regularly
- Must be physically fit and in good health – not afraid of heights
- Computer literate an advantage
- Must have estate/residential experience
- Must reside in traveling distance to the site in Soweto
- Firearm Competency – Handgun for Business Purposes
- Must reside around Soweto
- Must have driver's license.
- women candidates are also accepted.
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Overall purpose of the job:
- The purpose of the Integrated Fire Systems Engineer (Specialist) is to source and generate business focusing mainly on Fire Detection and Gas Suppression solutions and the Service and Maintenance thereof. The incumbent’s solution selling to include, but not limited to, Fire Detection, Gas Suppression, Servicing & Maintenance and Remote Monitoring contracts
Duties & Responsibilities:
- Identify and develop sales opportunities, incorporating extensive cold calling activities, in order to maximise growth within the Commercial, Mining and Industrial Sectors
- Achieve sales targets at approved margins
- Preparation of quotes and proposals
- Account Management
- Acquiring thorough in-depth trade and competitor knowledge
- Pipeline and Forecast management
- Technical liaison with regards to installation and communication with all concerned to ensure successful delivery of installation.
- Ability to read drawings, and apply compliant solutions
- Understand and manage own deliverables, scope and good time management
- Work effectively within a dynamic team environment
- This position requires flexibility with regards to travelling.
Minimum qualifications and experience:
- At least five (5) year’s Fire Industry related integrated system sales experience
- Working knowledge and application of SANS10139, SANS322, SANS246, SANS1475, SANS369-1, SANS369-2
- At least FDIA design qualified. Commissioning would be an advantage. SAQCC registered
- Sales experience in the security industry an advantage
- Knowledge of Fire Industry and related electronic equipment to include Fire Alarm Systems, Gas Suppression Systems, Portables and Servicing and Maintenance requirements
- Experience of carrying out fire risk assessments, audit and due diligence inspections of existing buildings
- Selling experience at management level with a proven track record
- Excellent report writing and communication skills, be collaborative, be creative, enthusiastic and engaging
- Computer Literate (MS Office)
- Reliable transport
- Valid driver’s licence
- Valid passport
- Willing to travel within the borders of South Africa as well as Sub-Saharan Africa and Abroad when required
Skills and Attributes:
- Customer focused
- Confidence
- Excellent communication and presentation skills
- Drive for results / consistent deliverer
- Entrepreneurial
- Business acumen / strategic vision
- Agility
- Accountability
- Collaborative
- Resilience
- Work under pressure in a fast moving growth environment
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Job Description
A vacancy exists for an Operations Manager stationed at our East Rand branch office. The position will report to the Branch Manager. The overall purpose of this position is to ensure that all client’s security needs are always efficiently and professionally adhered to and met.
Key Performance Areas :(Not totally inclusive):
- Ensuring that contractual requirements are met as stipulated by the client.
- Maintaining good relations between Fidelity Security Services Group and the client with regards to security services rendered.
- Constantly evaluating the service levels provided and making recommendations to the client regarding the improvement of services.
- Ensuring that Security staff always maintains required performance.
- Dealing with all required administration matters.
- Liaising daily with Branch management on various operational issues.
- Submitting relevant weekly / monthly incident and general reports as required by management.
Skills required:
- Matric certificate, PSIRA Grade A registration and accreditation.
- At least 3 years’ experience in the security industry.
- Operational Management experience.
- Working knowledge of ISO 9001:2008 quality management and its requirements.
- People management experience.
- Administration, interpersonal communication and client liaison skills are required.
- Strong planning, leadership, organizational skills as well as good interpersonal and communication skills are essential.
- Must be firearm competed
- Computer literacy on Microsoft Programs.
- Own reliable transport and valid & endorsed Driver’s License is required.
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The position of a Security Operational Manager is vacant at the Kimberley Branch, reporting to the Branch/Regional Manager. The overall purpose of this position is to manage several Clients in covering the following key areas, client liaison, HR /IR matters, expenses control, Investigations and to ensure the posting of Security officers, that all site security requirements are adhered to and that the Client’s needs are met. Candidates should reside in the Rustenburg area or willing to relocate at own cost.
Minimum Requirements
- Matric/Grade 12 Certificate or equivalent.
- PSIRA Grade A/B registered.
- Valid Driver’s License with own reliable transport is required.
- At least 5-10 years’ experience in the security industry.
- At least 5 years’ experience in the Operational Security Management structure.
- Working knowledge of the Firearm Act and Firearm competency for Business Purposes.
- Staff management experience is required.
- Computer literacy with expert knowledge of the complete Microsoft package.
- Sound planning, administration, interpersonal communication, and client liaison skills are required.
- Strong leadership and organisational skills as well as good interpersonal and communication skills are essential.
- No criminal record or any pending cases.
Key Performance Areas: (not totally inclusive):
- Maintaining good relations between Fidelity Security Services Group and the Client about security services rendered.
- Managing allocated areas to ensure that contractual requirements are met as stipulated by the Client.
- Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client.
- Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
- General management and supervision of security staff to ensure that required performance is always met.
- Dealing with all required administration matters.
- Liaising daily with management on various operational issues.
- Liaising daily with Regional Management on various Operational matters.
- Ensuring that all HR related queries are dealt with promptly, formulate disciplinary actions.
- Ensuring the timeous submission of reports to both client and to the Rustenburg Branch as required.
- Submitting relevant weekly / monthly incident and general reports to Management.
- Investigating incidents and reporting on such.
- Pro-active planning on various sites and clients.
Core Competencies:
- Analytical, Critical Thinking & Planning skills.
- Leadership & Self Development.
- Goal Setting & Organisational skills.
- Driving & Managing change.
- Driven for results.
- Interpersonal skills.
- Communication direction & skills.
- Development of others.
- Customer focus.
- Teamwork.
Other personality attributes:
- Initiative
- Strong leadership ability
- Presentable
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The overall purpose of this position is to ensure that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times. Managing People, Processes and systems ,Deep Alert, HikVision, Reporting
Minimum Requirements:
- Grade A
- Grade 12 / Matric
- Drivers License and own reliable transport
- Must Reside in Westrand Area.
- Computer Literacy in MS Office, CCTV, etc
- Must be able to work under pressure and for extended hours as and when required
- Strong ability to work shifts
- Work independently and within a team.
- A minimum of 5 years’ experience in the Security Industry Control room or Call Centre
- No criminal record or any Pending Cases
- Must be reliable and trustworthy
- Call Centre or Control Room Experience
- Receiving complaints and informing management accordingly
- Able to exercise and maintain discipline.
Job Specification...
- Fluent in English
- Telephone Ethics and Communication
- Experience in Excuquard, Listener, Milestone, Challager, Auto Cam
- Compiling Reports / Investigations
- CCTV Experience
- VUMACAM Experience
Core competencies:
- Administration skills
- Organizational skills
- Communication skills
- Honesty
- Reliability
- Problem solving skills
- Managing of the control room personnel in all aspects of the control room
- Ability to meet strict deadlines.
- Numerical accuracy.
- High methodical working methods are required.
- Attention to details.
- Ability to liaise professionally with personnel at all levels.
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Overall purpose of the job:
Receive completed pick slips from relevant warehouse personnel. Data capture correct equipment on database for stock allocation on jobs. Receiving of stock. Filing of relevant pick slips after processing. Posting of stock receipts in ERP system. Updating of GRV register. Assist with stock take during month end, Adhoc duties as and when required
Duties & Responsibilities:
- Ensure all picks slips are executed daily.
- Stock receipts processed daily.
- Ensure paperwork is filed according to the pick slip register.
- Stock reduction.
- Ensure to keep the warehouse admin area clean.
- Ensure all GRV documents are processed.
Minimum qualifications and experience:
- Matric / Grade 12
- Experience in a warehouse environment beneficial.
- Data Capturing
- Excel / Microsoft Office
- SAP – Will be an advantage
Attributes:
- Attention to detail
- Able to work under pressure
- Good people skills
- Able to work in a team
- Fast Learner
- Time management
- Accuracy
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Overall Purpose of the job:
- Be able to do the installation of electronic equipment for the security industry at commercial and industrial premises from Alarms, Access control, CCTV, Fire, Installation, Wiring, Commissioning
Minimum qualifications and experience:
- Matric or equivalent
- Minimum 3 years’ experience as an Electronic Security technician
- Programming, wiring, installations and fault-finding experience
- Valid code 08 driver’s license essential
- Must be PSIRA registered (Grade E, D C) OR Can Apply through Fidelity-ADT
Job Requirements:
- Install and Program multiple alarm systems (Ajax, Paradox, Texecom, Caddx, IDS, DSC, Rhino, Risco)
- Installation and Maintenance of electric fences
- Smart CCTV systems (Line crossing, Facial recognition, Street surveillance etc.)
- Integration of Electric fencing, CCTV, and Intruder alarm systems
- Setup and maintenance of wireless, fibre and copper networks
- Installation of basic electricity e.g., DB Boards, Inverters, UPSs, and Generators
- Oversight and design of big projects
- IT and Network support
- Access Control systems (Bio-Metrix, UHF, Facial recognition, and Access cards)
Main duties & Responsibilities:
- Program system as per specifications
- Plan the cable runs with the wireman
- Obtain customer codes before attending a call daily and when on Standby
- Complete handovers
- Complete job cards after every installation
- Provide feedback to Manager / Supervisor and Call Centre upon completion of a call
- Keep stock up to date and assist store man with stock take
- Keep the company vehicle clean
- Submit petrol slips
Core competencies:
- Customer Focus Functional/Technical Skills
- Approachability Problem Solving and Troubleshooting
- Integrity and Trust Technical Learning
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Minimum Requirements:
- Excellent communication skills
- Matric certificate or equivalent
- A clear criminal record
- Computer literate and proficiency in Microsoft Word, Excel and Outlook
- At least 2 years’ administration experience
- Background in Administration/ Office Management is an advantage
- Must be willing to work overtime when required
- Own transport is an advantage
Key Performance Areas (not totally inclusive):
- Maintaining a sufficient filling system and document management, including archiving
- Answering the telephone and taking messages
- Assisting Recruitment department with new hire onboarding (e.g. preparing documents, coordinating orientation agendas, etc); contacting and following up with candidates during the recruitment process
- Dealing with internal and external enquiries
- Taking meeting minutes
- Provide administrative support to the Branch Manager when required
- Processing daily hours/posting sheets to payroll
- Submit pay queries
- Meet daily, weekly and monthly deadlines (emails/work sheets/templates)
- Processing daily dedicated vehicles data as well as monthly hours and km’s for billing
- Processing/ printing monthly code lists and details for clients
- Fidelity Access Control System – send requests, authorization, enrollment and scanning
- Order uniforms, beverages, cleaning stuff, stationary and ID cards
- General Clerical duties
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Are you ready to take your career to the next level in the fast-paced world of credit control? We are actively seeking a talented and detail-oriented Collections Specialist to join our dynamic team in our N1 City Office. As a key member of our organization, you will play a crucial role in managing and optimizing our accounts receivable process.
Key Responsibilities:
- Proactively contact clients to follow up on outstanding payments and negotiate payment plans.
- Conduct thorough analysis of account balances to identify delinquent accounts and develop strategies for resolution.
- Utilize strong communication and negotiation skills to ensure timely collection of debts.
- Maintain accurate and up-to-date records of all collection activities.
- Collaborate with internal and external stakeholders to resolve payment issues and optimize cash flow.
- Prepare and send collection letters and notices as necessary.
- Monitor payment statuses and update collection database in a timely manner.
- Provide regular reports and updates to management on collection activities and progress.
Experience & Qualifications:
- Grade 12 or equivalent.
- Previous experience in collections or accounts receivable is preferred.
- Excellent communication and negotiation skills, with the ability to build rapport with clients.
- Proven ability to work independently, prioritize tasks, and meet deadlines.
- Detail-oriented with strong organizational skills.
- Proficiency in Microsoft Office Suite and collection software.
- Knowledge of collection laws and regulations is advantageous.
- Ability to maintain confidentiality and professionalism at all times.
- Position based in N1 City.
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The above position is vacant at our Welkom Branch. The overall purpose of this position is to load, balance, maintain, secure & attend to Standard Bank ATM's
Minimum Requirements:
- Clear criminal record
- PSIRA accredited with a minimum Grade C qualification
- Cash In Transit (CIT) certificate
- Firearm competency – with a minimum handgun (for business purposes) qualification
- At least 2 years’ experience in security industry or similar role (Advantages at FSG)
- Experience in Custodian work (loading of ATM’s) is an advantage
- Computer literate
- Valid Driver’s license is an advantage
- Able to work under pressure
- Physically fit
Job Specification:
- Loading of all ATMS on a daily basis
- Securing and accounting for all cash transactions on a daily basis
- Attend to all technical; faults on the ATM
- Balancing and accurate cash transaction handling
- Ensure all clients assets are secured at all times
- Ensure all key procedures are followed at all times
- Complaint in trans track scanning operations
- Client interactions and assistance
Other Personality Attributes and core competencies:
- Must be honest and reliable
- Must have good verbal and language abilities
- Possess numeric skills
- Must be assertive
- Must be self- motivated
- Customer service and relations
- Quality assurance
- Willing to work overtime
- Willing to travel
- Alertness
- Self-development
- Communication skills
- Customer focus
- Team work
- Able to follow instructions accurately
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A vacancy exists for a Branch Manager stationed at our Port Elizabeth Branch. The position will report to the Regional General Manager.
The overall purpose of this position is to manage the day-to-day operations and management of the Branch, to ensure that all Security Officers are posted as per Contractual agreements, that all site-specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.
Key Performance Areas: (Not totally inclusive)
- Overall management of the Branch which includes the following key functions, Operations, Financial Management, Transport, Human Resources, Industrial Relations, Client Portfolios, Contractual agreements etc.
- Management of Operations / Site Managers and Supervisors to ensure that all personnel matters are dealt with promptly.
- Attending to daily / weekly /monthly meetings with Clients as stipulated and when required.
- Attending daily / weekly, /monthly Management meetings as required.
- Quarterly appraisal of Senior Operations and Administrative tasks.
- Training and development of staff.
- Succession planning of staff.
- Assisting with the preparation of the annual budget and ensuring that all managers maintain and adhere to set budgets.
- Asset control.
- Responsible for staff, duty rosters and training
- Ensuring that due process is followed regarding the submission of quotations for purchases or repairs.
- Ensuring that all operations comply with the standards and procedures required by the quality management system.
- Submission of monthly and quarterly reports as required by Management.
- Risk assessments on Client premises.
- Investigation reports.
- Ensuring that contractual requirements are met as stipulated by the Client.
- Maintaining good relations between Fidelity Security Services Group and the Client about security services rendered.
- Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
- Ensuring that Security staff always maintains required performance.
- Dealing with all required administration matters.
- Liaising daily on various operational issues.
Qualifications, experience, and other competencies required:
- Matric certificate, PSIRA Grade A/B registration and accreditation.
- At least 5 years’ experience in the Security Industry.
- Working knowledge of ISO 9001:2008 Quality Management and its requirements.
- People management experience.
- Administration, interpersonal communication, and client liaison skills are required.
- Strong planning, leadership, organizational skills as well as good interpersonal and communication skills are essential.
- Computer literacy on Microsoft Programs.
- Experience in Financial Management /Budgets.
- Experience in managing a fleet of vehicles.
- Assertive / Goal driven / Self motivator / passion for the business.
- Computer literacy on Microsoft Programs.
- Own reliable transport and valid Driver’s License is required.
- Firearm Competency.
- No criminal record.
- Excellent track record.
Core Competencies:
- Strong planning skills
- Leadership skills
- Organizational skills
- Good interpersonal skills
- Communication skills
- Client liaison skills
go to method of application »
Job Description
The overall purpose of this position is to ensure that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.
Minimum Requirements
- Matric
- Grade B PSIRA accredited and registered with Response
- Minimum of 3 years in security industry
- No criminal record
- Willing to undergo criminal checks regularly
- Must be physically fit and in good health
- Computer literate an advantage
- Must have estate/residential experience
- Must reside in Johannesburg Area
- Valid Code 8/10 Drivers Licence
- Fire Arm Competency – Handgun, Shotgun, Rifle for Business Purposes
Job Specification
- Report writing
- Safeguarding
- Patrolling
- Entrance and exit control
- Completing relevant registers
- Standard duties as per training
- Response to alarms and incidents
- Good communication skills
- Able to work under pressure
- Able to follow instructions accurately
Method of Application
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