PPS has more than 200 000 members who enjoy access to a comprehensive suite of financial and healthcare products that are specifically tailored to meet the needs of graduate professionals. PPS is the largest South African company of its kind that still embraces an ethos of mutuality, which means that it exists solely for the benefit of its members. Thus, ...
Read more about this company
Purpose of the Job:
- The focus of this position is producing high-quality, detailed work based on established standards, guidelines, and procedures. Precise, consistent work output is essential requiring patience and a willingness to handle and complete one task at a time. Communication with others is based on knowledge of repetitive job routines and procedures gained from sufficient on-the-job experience. Consistent, error-free work based on defined regulations and standards are key measures of job performance success. This position is designed to develop a valued technical expert who can deliver quality work consistently.
- Reporting to the Team Leader, the Support Assistant will be responsible for producing high quality, detailed work based on established standards, guidelines and procedures within the prescribed SLA’s.
Minimum Requirements
Formal Qualifications:
Experience and Knowledge:
- At least 2 years of experience in the Financial Services or Life Assurance industry in an administrator role.
- Basic knowledge of the Life Assurance or Financial Services industry.
Computer Literacy:
- MS Office package, particularly, Internet, Outlook, and Excel.
Interpersonal and Intrapersonal Skills:
- Careful.
- Helpful.
- Conscientious.
- Consistent.
- Responsive.
- Client service orientation
- Target-driven
Duties and Responsibilities
Main duties and responsibilities:
- Upload and follow up on the following queries: premiums, change of beneficiary, debit orders, letters of authority, change of broker, amendments, change of DOC, change of details, claims, etc.
- Check and capture applications:
- Within 4 hours of being received.
- With a 95% accuracy level.
- Support functions include performing daily routine procedures.
- Monitor incompletes and service requests and communicate outstanding applications and Aftersales Service requests started.
- Communicate outstanding requirements after the request has been uploaded.
- Complete an annual assessment on appropriate systems.
- Provide administrative backing to the Life Specialists and directly to intermediaries.
- Provide quotations and statements of benefits to intermediaries.
- Take ownership of service level standards and ensure they are achieved consistently.
- Assist the Life Specialists in organising broker workshops.
Deadline:7th January,2026
go to method of application »
Job Advert Summary
- To act as the national representative for glu’s Internal Distribution. It is responsible for leading and motivating Business Consultants, translating the channel’s distribution strategy into execution, and driving growth by introducing and expanding glu-focused agents. This role will also contribute to strategies, budgets, and business plans to ensure alignment with the channel’s mandate.
Minimum Requirements
Education:
- BCom degree in Business Management or related field
- Certified Financial Planner designation (essential)
Experience:
- At least 10 years’ experience in a sales and distribution-related role within Financial Services or similar background (preferred)
- 5 years’ experience in Investment product sales
- 5 years’ experience in Insurance product sales
- Proven track record in people management and leading and directing a sales and distribution team of professionals
- Experience in leading a regional team and/or a large team managing individual client accounts
- Proven track record in achieving sales revenue targets
- Experience in leading and managing culturally diverse teams
- Experience in establishing a good network and / or collaborative relationships with professional associations and industry bodies to support achievement of sales targets
Knowledge and Skills:
- Knowledge and understanding of the dynamics of the South African Insurance client market
- Knowledge of best practices in financial planning and financial advisory services
- Knowledge and understanding of sales activity and productivity management processes
- Knowledge and understanding of the financial drivers of a sales and distribution model with specific reference to sales capacity, product margin and acquisition cost and how these drivers impact on the value of new business as a contributor to the success of the Internal Distribution channel
- Exceptional sales skills
- Knowledge and appreciation of the need for consistency in advice and service delivery across the Internal Distribution channel to mitigate against reputational and misspelling risk
- Ability to develop and implement new sales and distribution methods as required
Competencies:
- Inspirational leadership
- Effective communication
- Relationship building
- Influence
- Problem Solving
- Adaptability
- Target-Driven
- Client Service Orientated
- Enabling team success
- Persistence and tenacity
Duties and Responsibilities
- Direct, monitor and lead the development of national business sales strategies, business plan, and budget in line with glu’s Internal Distribution strategy, targets and growth objectives
- Develop, monitor and lead the sales and distribution functions performance against pre-defined performance targets in line with PPS Group and PPS Internal Distribution strategy and targets
- Design, implement and monitor corrective action to address shortcomings in achieving regional sales targets and revenues
- Proposes new initiatives, plans and programmes to improve the effectiveness of the distribution function
- Deliver annual sales profitability, target and volume through appropriate sales and distribution channels
- Keep abreast of market trends and monitor competitor activities in so far that they impact achievement of PPS sales targets
- Develop and maintain appropriate relationships with key contacts within the business for opportunities to promote glu’s offerings and identify new leads (e.g. Group Marketing and Stakeholder management)
- Actively engage with, and build strong relationships with key business partners
- Ensure the effective resourcing of the teams to ensure alignment between required capability and sales performance
- Lead, motivate and drive performance
- Effectively mitigate and manage risk and governance requirements
Deadline:2nd January,2026
go to method of application »
Job Advert Summary
- To play a key role in delivering intermediary services, including administrative and marketing support, across the Life Operations business. This role is focused on creating a client experience that is seamless, personalised, and tailored to individual needs—making every interaction feel effortless and bespoke.
Minimum Requirements
Education:
- A 3-year tertiary qualification (Degree/Btech) with a relevant business orientation
Experience:
- 2 working experience in call centre AND back office processing (preferred)
- Experience in the client service environment (preferred)
Knowledge and Skills:
- Demonstrates high levels of self-motivation and initiative, with strong interpersonal and communication abilities
- Proven relationship management capabilities
- Solid business acumen and commercial awareness
- Effective written and verbal communication skills
- A proactive, solutions-oriented mindset with a willingness to challenge conventional approaches
- Understanding of customer experience principles and techniques
- Familiarity with financial services institutions (preferred)
- Working knowledge of FAIS and FICA regulations (preferred)
Competencies:
- Resilient and able to perform effectively under pressure
- Demonstrates high levels of accuracy and attention to detail across all work types
- Strong organisational skills with the ability to prioritise tasks effectively
- Collaborative team player who contributes positively to group dynamics
- Acts with integrity and consistently upholds the principles of treating customers fairly, aligned with the client experience philosophy
- Proactive and forward-thinking approach to problem-solving
- Deeply client-centric, with a commitment to delivering exceptional service
- Driven to achieve results and meet performance objectives
Duties and Responsibilities
- Provide administrative and marketing support across various client segments
- Offer information and guidance in alignment with legislative and regulatory requirements
- Deliver exceptional telephonic support and assist clients with online navigation, adhering to client service principles
- Initiate and manage outreach to clients and potential leads to build relationships and drive business growth
- Develop and manage daily business operations, including processes, systems, and projects for efficiency
- Establish internal controls, support system testing, and ensure smooth operational workflows
- Identify, research, and resolve client complaints; escalate complex issues to supervisors when necessary
- Accurately document client interactions, maintain call logs, and prepare reports
- Identify and recommend improvements to streamline and simplify operational processes
- Build and maintain strong relationships with internal and external stakeholders to support service delivery
Deadline:1st January,2026
go to method of application »
Purpose of the job:
- Design, develop and deliver comprehensive learning experiences, to grow individual and organisational capabilities as aligned with the company's strategic objectives. The candidate will also be responsible for enabling business unit learning strategies and contributing towards effective talent development across the business.
Minimum Requirements
Ideal experience:
- Minimum of 3 to 5 years’ experience in a learning or facilitator role within Collective Investment Schemes/ Asset Management industry
- Experience with learning and development methodologies and systems
- Knowledge and understanding of the Financial Services industry, related legislation and the adviser distribution landscape.
- Knowledge of Adult Learning processes and best practices.
Ideal qualifications:
- Bachelor’s degree in Human Resources, People Management, Organisational Psychology and/or Commerce.
- Completion of the CFP® qualification, or progress toward it, will be advantageous.
- Education and Training Development Practitioner certificate/diploma and certified Assessor and Moderator will be an advantage
- Experience in investments and/or asset management industry, demonstrating a strong understanding of client experience and operations processes and best practices
Competencies & ideal personality attributes:
- Strong organisational and planning skills
- Excellent verbal and written communication skills
- Effective presentation and facilitation skills
- Independence and accountability
- Exceptional relationship building skills
- Performance and results driven mindset
- Collaborative and cooperative
- Resilience
- Business Acumen
- Passion for development of people
- Systems knowledge:
- Proficient in MS Office suite
- Knowledge of data analytics using Learning Management systems and tools
Duties and Responsibilities
- Engage with business stakeholders to identify business unit learning needs and design tailored solutions. Design and deliver learning programmes and content that meet organisational requirements and support capability development. Facilitate employee onboarding and technical learning interventions including regulatory and business project changes and/or requirements.
- Provide technical support and coaching to employees in assisting with queries, knowledge sharing and, on the job learning.
- Develop criteria for evaluating effectiveness of learning activities and compile reports with recommendations for improvements
- Monitor and evaluate learner progress with implementation of evaluation and proficiency assessments meeting company performance, developmental and feedback standards.
- Conduct regular engagements and provide ongoing support to employees and proactively ensure success of development interventions.
- Maintain knowledge of learning and development technology and tools.
- Source, customise and deliver learning solutions which will enable PPS Investments to meet business objectives and that will build future capacity.
Deadline:16th January,2026
go to method of application »
Job Advert Summary
- To provide consistent, high-quality operational support across the full HR lifecycle. The role supports recruitment coordination, onboarding, talent attraction initiatives, and employee exits, ensuring HR processes are delivered efficiently, accurately, and in line with organisational standards.
Minimum Requirements
Education:
- Bachelor’s degree in human resources/industrial psychology or related field.
- Honours Degree in Human Resources (preferred)
Experience:
- 0–2 years’ experience in an HR administrative, HR operations, or Talent coordination role
- Strong understanding of the recruitment process and best practices
- Ability to work independently, manage multiple tasks effectively, and meet deadlines
- Experience with the use of AI tools
Knowledge and Skills:
- Strong understanding of HR processes and employee lifecycle
- MS Office (Word, Excel, Outlook) proficiency
- Strong report writing skills
- Advanced Excel and PowerPoint Skill (Canva)
- AI Prompt generating Skills
Competencies:
- Service-oriented and solutions-focused
- Proactive, reliable, and accountable
- Curious and eager to learn
- Relationship Building
- Take Initiative and result driven
- Adapting and responsive to change
- Strong organisational and coordination skills
- Problem solving and analytical
Duties and Responsibilities
Talent Coordination
- Coordinate recruitment activities including interview scheduling, candidate communication, and offer administration
- Support talent attraction initiatives such as job postings, employer branding activities, and career events
- Support AI-assisted CV screening and shortlisting while validating outputs for fairness and accuracy
- Track recruitment metrics via HRIS and dashboards (time-to-hire, pipeline health)
- Build rapport with potential candidates, providing a positive first impression of the company
- Maintain and nurture relationships with potential candidates (both internal & external) for future opportunities
- Facilitate communication between the line manager and internal/external stakeholders
- Promote PPS as a brand ambassador to potential candidates and existing employees
Onboarding & Employee Experience
- Coordinate and support onboarding activities to ensure a smooth and positive new joiner experience
- Prepare onboarding documentation, system access requests, and induction schedules.
- Partner with managers to ensure onboarding requirements are completed timeously
Employee Lifecycle & Exits
- Support employee lifecycle processes including transfers, contract changes, and terminations
- Coordinate exit processes, including documentation, offboarding, and arranging exit interviews
- Assist with the analysis of recruitment and exit data to identify trends and inform future strategies
Business Partnering
- Assist with coordination of key HR cycles (e.g. performance reviews, Talent Management, Recognition program, Engagement surveys, etc)
- Assist with ER admin such as securing chairperson & setting up disciplinary hearings, administration management thereafter (Notice of outcome and engaging with CoE)
- Arranging Probation & Stay Interviews & reporting thereafter
- Consolidation of monthly HR reporting
- Management of Long services anniversary
Process Enablement & Continuous Improvement
- Contribute to the development and maintenance of HR process documentation, guides, etc.
- Identify opportunities to improve efficiency and employee experience within HR processes
- Support HR projects and initiatives as required
Compliance & Governance
- Ensure all HR and processes comply with South African labour legislation (BCEA, LRA, EEA) and POPIA
- Assist and support audits, HR governance, reporting and compliance-related requests
Deadline:1st January,2026
go to method of application »
Job Advert Summary
- To support successful adoption, readiness, and effective use of digital platforms and capabilities across the organisation. The role focuses on enablement, user readiness, digital adoption measurement, and supporting innovation and transformation initiatives through structured analysis, coordination, and insight-driven reporting. This role contributes to ensuring that digital initiatives deliver intended business value by improving awareness, usability, and sustained adoption of technology solutions.
Minimum Requirements
Education:
- Bachelor’s degree in Information Systems, Business, Digital Technologies, or a related field
Experience:
- 0–2 years’ experience in a digital, technology, analysis, enablement, or transformation-related role
- Internship, graduate programme, or project-based experience is acceptable
- Exposure to digital platforms, change initiatives, or user enablement (preferred)
Knowledge and Skills:
- Understanding of digital platforms and user adoption concepts
- Strong analytical and problem-solving skills
- Ability to work with data, reports, and basic dashboards (e.g. Excel, Power BI exposure preferred)
- Good written and verbal communication skills
- Comfortable working in a structured but evolving environment
Competencies:
- Analytical thinking
- Curiosity and learning agility
- Collaboration
- Attention to detail
- Practical problem-solving
- Adaptability
Duties and Responsibilities
Digital Adoption and Enablement
- Support the rollout and ongoing use of Digital Adoption Platforms (DAP) and related enablement tools
- Assist with the development of user enablement content, onboarding support, and adoption guidance
- Monitor usage, engagement, and adoption indicators to identify gaps and improvement opportunities
Readiness and Change Support
- Assist with digital readiness activities for new systems, enhancements, and pilots
- Support readiness assessments, stakeholder coordination, and adoption planning
- Contribute to improving business preparedness for digital change initiatives
Innovation and Transformation Support
- Support innovation initiatives, pilots, and experiments coordinated by the Digital Innovation & Transformation function
- Track initiatives, outcomes, and lessons learned to support informed decision-making
- Assist with documentation and coordination of innovation forums, challenges, or working sessions
Analysis and Insight
- Gather, analyse, and interpret data related to digital usage, adoption, and enablement effectiveness
- Produce clear insights and summaries to inform improvement actions and leadership discussions
- Support benefits tracking for selected digital initiatives
Reporting and Communication
- Prepare concise reports, dashboards, and presentations for digital innovation and adoption initiatives
- Contribute to management, governance, and steering forum updates as required
- Communicate insights clearly to both technical and non-technical stakeholders
Stakeholder Collaboration
- Work with business, IT, UX, and change stakeholders to support coordinated digital adoption efforts
- Act as a supporting point of contact for enablement and readiness activities within defined initiatives
Continuous Improvement
- Stay informed on digital adoption practices, tools, and trends
- Recommend practical improvements to enablement, adoption, and readiness approaches
Deadline:1st January,2026
go to method of application »
Job Advert Summary
- To commercialise the member base by identifying and targeting customer segments based on shared characteristics and needs. This role works with analytics, sales and product teams to unlock opportunities for cross solutioning within the member base. The successful incumbent should have deep insights with respect to the behavioural and financial attitudes of members.
Minimum Requirements
Education:
- Degree in Business/Marketing or related
- Postgraduate degree in a related field (preferred)
Experience:
- 5 – 7 years of experience in financial services with a solid performance track record in the current discipline/ role
- Excellent soft skills to handle Stakeholder Management
- Ability to gather, analyse and present information logically.
- Excellent verbal and written communication skills
- Track record to show Commercial astuteness that can be applied in the
- Ability to work with cross-functional departments to develop product offerings and the mode of execution.
Knowledge and Skills:
- Strong analytical skills and commercial mindset
- Entrepreneurial mindset and bias for execution
- Business strategy, marketing and business development
- Commercial mindset
- Multiple Stakeholder management
- Thorough knowledge of the PPS landscape and its various proposition
- Strong knowledge and skills in interpreting insights and an ability to independently solve complex problems in a systematic and logical manner
- Exceptional verbal and written communication skills, including report writing skills
Competencies:
- Strategic, innovative thinking and agility
- Strong analytical skills and ability to balance many different tasks and issues at any given time
- Excellent communication skills, both written and oral
- Strategic Innovative Thinking and Agility
- Business Acumen
- Entrepreneurial & Commercial Thinking
- Adaptive and Responsive to Change
Duties and Responsibilities
- Member value proposition & commercialisation - Responsible for formulating and executing customised member engagement programmes
- Work hand in hand with various product owners, analytics and marketing teams to identify members and their needs in order to develop go-to-market strategies
- Segment insights & data analytics - drive segment insights through direct member engagement activities as well as bespoke research initiatives. This can be done by understanding psychographic and other traits
- Segment profitability – ensure that each member segment contributes positively to the organisations financial goals
- Campaigns and customised programmes. -design, launch and manage targeted campaigns and programmes to address the unique needs of each segment
- Analytical – design and deploy member surveys and research to gather actionable insights and analyse behavioral, financial and engagement data to identify trends and opportunities
- Keep track of Return on Marketing Investment (ROMI) on each marketing programme
Deadline:1st January,2026
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail