Brand Manager / Key Account Manager at BCE Foodservice Equipment

• A vacancy for a Brand Manager has become available at our Cape Town branch. The Brand Manager will be responsible for looking after an array of BCE brands.

Main duties will include but will not be limited to:

• Lead generation and prospecting for the brands.
• Responsible for the growth of new and current business for these brands.
• Lead generation through referrals.
• Schedule and execute training at customer sites and provide regular follow up and refresher training to customers as required.
• Ensure all customers are adequately stocked at all times.
• Provide management with weekly progress reports.
• Plan and execute visits to all existing accounts within and outside of South Africa on a regular basis.
• Identify, communicate and help resolve any service issues or customer complaints
• Develop close working relationship with customers
• Work closely with marketing to effectively market and leverage the brands
• Support Key Account Managers with identification and execution of opportunity areas
• Regularly communicate with procurement on strategic initiatives
• Customer visits will entail 70% of time at end users and 30% of time at dealers
• Other duties as assigned

Ideal Candidate Profile:

• Customer Service Orientation: Exceptional skills in follow-up and feedback.
• Sales Expertise: Proven track record in sales and ability to build relationships across all organizational levels.
• Training and Communication: Ability to train and communicate at all levels, including but not limited to company presentation, demonstrations and product knowledge, Strong financial acumen, including but not limited to calculating margins and interpretation of financial report.
• Motivation: Ability to inspire and motivate colleagues with a proactive approach and excellent problem-solving skills.
• Integrity: Honest, trustworthy, and possesses a strong work ethic with a positive attitude.

Qualifications and Experience:

• Educational Requirements: Grade 12 (or equivalent) is essential; a relevant degree or tertiary qualification is also essential.
• Experience: Five to seven years in a similar role, with three to five years of strategic leadership experience. Experience in brand building is highly desirable.
• Report writing skills and analysis of current sales to identify opportunity areas and feedback to all involved parties
• Clear, concise written and verbal communication skills.
• Skills: Excellent understanding of the market, customer needs, and business processes. 
• Must have a valid driver’s license and reliable vehicle, with the ability to travel regularly.