Business Analyst - FinTech at DigiOutsource

The Department

• The Business Analyst team at DigiOutsource is responsible for providing the requirements and processes needed for our Technology department to deliver world-class software required to run global online B2C gaming operations. This includes systems for Customer Service, Marketing, Website development, Live event processing, Risk management and Banking platforms. Our dynamic environment is fast paced, using Agile and self-organizing principles for our teams to deliver the highest quality new products.

Purpose Of The Role

• The Business Analyst position at DigiOutsource will be assigned to the FinTech department and will be responsible for the entire Business Analyst framework, from facilitating workshops and requirements gathering to documentation, with the primary focus being the documentation of API specifications.
• The Business Analyst will work with relevant stakeholders including, but not limited to, Business representatives, Product Owners, Architects and Technical specialists to define and elicit requirements aligned with the AS-IS implementation in order to get to the TO-BE target state.
• You will be expected to work in a fast-paced environment where the teams deliver in an agile way.

Duties Include, But Not Limited To

Requirements gathering

• Liaise with business stakeholders to document business requirements and processes effectively.
• Elicit requirements from one-on-one discussions with the Business.
• Facilitate requirements gathering workshops with the Business.
• Collaborate with internal and external stakeholders to analyze information needs, functional requirements and business processes.

Requirements documentation

• Create and design high quality, lean specifications as requested by the business stakeholders.
• Define functional requirements of systems to improve quality, performance, external interfaces, and constraints.
• Outline requirement specifications with the use of standard organizational templates and tools.
• Collaborate with subject matter experts to understand and define the requirements landscape in order to address the business need.
• Interpret high level Business brief into detailed requirements.
• Produce requirements documentation in a format that stakeholders understand.
• Have thorough knowledge of documentation methods, processes and best practices as described in the BABOK.

Requirements vision

• Manage requirements and ensure they are stored in a central repository and kept up to date.
• Understand the commercial importance of changes or new features.
• Drive and challenge Business Units on their assumptions of how they will successfully execute their plans.
• Review and improve existing processes.

Career development

• Share personal growth learnings within the Business Analyst team.
• Assist the seniors and leads to improve processes and documentation techniques.

Aptitude

• Serve as the intermediary between the Business and the Software Development Team.
• Maintain awareness of broader context of assigned work.
• Understand the impact of the change within the broader context.

Essential Criteria

• Business Analysis Diploma
• Must have strong API experience - Ability to document API specifications
• 3+ years’ experience in an IT industry
• 1+ years’ experience as a Business Analyst
• Knowledgeable of Enterprise Resource Planning (ERP) applications such as Oracle, Dynamics Nav/Business central, SAP financials
• Proficient with MS Office applications
• Proficient with BA modelling tools

Desirable Criteria

• Ability to familiarize with technical concepts of projects
• IT-related tertiary degree or diploma

Person Specifications

• Communication skills
• Customer Focus
• Decision Making
• Excellent attention to detail
• Initiating Action
• People Management
• Planning and Organizing
• Stress Management
• Team Orientation
• Technical Knowledge
• Thinking Skills