Business Analyst at LabourNet

About the job

LabourNet has a Business Analyst role available to be an integral part of the SDLC (Systems Development Life Cycle) in the context of an Agile way of work. This role is one of an agent of change, act as liaison between the business community and technical solution providers. The Business Analyst is responsible for understanding business needs, assessing the business impact of those changes, capturing, analysing and documenting requirements and processes and supporting the communication and delivery of requirements with relevant stakeholders in an agile way.

Duties and Responsibilities:

Inclusive of, but not limited to:

• Collaboration

  Business Analysis

  Process Optimization

  Testing

  Support

  • • Attend formal and informal learning sessions as deemed necessary

    • Transfer of knowledge and skills and ability to work in cross-functional teams

    • Align with & collaborate in client journeys

    • Align with & collaborate in business and system architecture

    • Build up strong relationships with all stakeholders, including business, other business units and other internal stakeholders

    • Keep up to date with the latest trends in the tech industry to maintain competitive advantage

      • Challenge the status quo and on what is right for the business

      •  Continuous improvement on skills which translate into successful innovative solutions

    • Product design – provide inputs during product design

    • Feasibility analysis – determine impact on business and technology

    • Set up and facilitate JAD sessions with Product Owners

      • Engage in strategic planning

      • Requirements workshops, one on one interviews etc.

    • Documenting requirements into business process maps, business requirement definitions and business requirements specifications, Epics, Features, user Stories, Acceptance criteria and Business Rules

    • Documents organization's direction, structure, business processes and requirements.

    • Documenting of acceptance criteria

    •  Solution design

      • Determine, design and facilitate the correct implemented solution for the stakeholder needs across all business functions

      • Represent information in formats that all stakeholders can understand

      • Decompose projects/initiatives into smaller, manageable deliverables / user stories / use cases

      • Provide input to technical design, and liaise between the business and the technical team

      • Collaborate in terms of work activities between the business, UX/UI and development team

    • Review and provide input to test cases to ensure requirements traceability and identify possible additional scenarios

    • Set up and facilitate user groups with relevant stakeholders to ensure viability and acceptance of proposed solution

    • Perform user acceptance testing with the product owner and the tester

    • Assist the technology team to interpret and implement requirements

    • Allocated projects are initiated, managed and maintained with professionalism and quality

    • Allocated projects and tasks are updated on JIRA

    • Client is involved in the end-to-end process of business cases and spec’ing

    • Client kept up to date of status of their project

    • Manage client's expectations in line with technology vision

    • Ensure that Product Owner / relevant stakeholders receive comprehensive handover on completed project(s)

    • Able to create basic mock-ups for screen designs based on User journeys, Business processes and requirements

    • Effective execution of project yields ROI

      • Proxy for Product Owner on completed projects which results in satisfaction and uptake with system users

    • Business/System process mapping of all new initiatives

    • Identify, investigate and analyse problems faced by business on current implemented solutions on the system

    • Evaluate system processes with a mindset of continuous improvement

    • Business process redesign and improvement

    • Monitoring & efficiencies on systems

    • Evaluating business processes, anticipating requirements, uncovering areas for improvement, risk areas and developing and implementing solutions in line with vision of project

    • Review and provide input to test cases to ensure requirements traceability and identify possible additional scenarios

    • Perform user acceptance testing with the business/product owner and the tester

    • Production queries – 3rd line support, for requirements related queries

    • Blueprint/training manual/user guides is given to client

      • Produce/collate information for project as deemed necessary

    • Proactively carries out project support /administrative functions

    • Client is provided with all relevant documentation in accordance with the BA process and PDLC

    • Stakeholder satisfaction on proposed and implemented solutions

    • Assist in compilation of content for webinars pertaining to enhancements and new dev, alongside technology teams as necessary

Desired Experience & Qualifications:

• • B.Degree in Computer Science, Informatics or related field

  • Diploma in Business Analysis or related

  • Certification in UML preferable

  • Agile certification preferable

  • Exposure within a Payroll/HR or financial services environment would be advantageous

Experience required:

• • 5 years’ + experience within a Business Analysis environment

    • Product specific knowledge pertaining to related position and/ or legislation

  • Understanding of agile methodologies and experience within agile ceremonies

    • Stand-ups, planning sessions etc.

  • Knowledge of Prototyping techniques in developing specifications preferable

  • Previous experience in facilitating user groups and user acceptance testing

  • Previous experience in facilitating JAD sessions

  • Experience in dealing with Product Owners / stakeholders across all levels

  • Previous experience in creating basic mock-ups for screen design

The salary range is between R50000 per month and R60000 per month

If you meet all the requirements - please apply via LinkedIn

If you do not receive a response within 2 weeks, please deem your application to be unsuccessful.