Business Analyst (P6) (Information & Communication System: Department of Solutions Delivery) at University of Johannesburg

Job description

• To bridge the gap between business stakeholders and technology teams, facilitating effective communication and business analysis, ensuring alignment with business objectives, and translating requirements into actionable IT solutions and/or process enhancements.

Responsibilities:

Business Analysis and Project Management:

• Collaborate with business stakeholders to understand their objectives, challenges, and needs.
• Elicit, document, and prioritise business requirements, ensuring alignment with organisational goals.
• Analyse existing business processes to identify inefficiencies, bottlenecks, and areas for improvement.
• Model current and future state processes using techniques such as process mapping and flowcharting.
• Conduct data analysis to ensure the introduction of fit for purpose solutions.
• Create detailed functional specifications or user story boards as well as project related documentation to outline the solution functionality, business rules and implementation parameters.
• Work closely with technical teams to design IT solutions that address business needs.
• Assist in project planning, estimation and monitoring to ensure successful project delivery.
• Support projects by addressing issues, clarifying requirements, and managing scope changes where required.

Stakeholder Management:

• Facilitate communication between business stakeholders and technical teams, ensuring common understanding of requirements and achievement of agreed deliverables.
• Build and sustain professional relationships with internal and external stakeholders
• Organise and lead meetings, workshops, and interviews to gather, analyse and validate information.
• Develop training materials and communication plans.

Quality Assurance, Risk and Governance:

• Provide input into the Solutions Delivery strategy based on industry trends, best practices, and business insights.
• Maintain the Business Analysis Framework.
• Identify and manage risks that could adversely impact the institution.
• Mitigate audit findings and guard against repeat findings.
• Test developed solutions to ensure they meet the required requirements.
• Run user acceptance testing (UAT) and validate that the solutions/systems align with business expectations and quality standards.
• Comply to approved standards and frameworks during the execution of daily tasks.
• Adhere to secure and privacy by design principles to protect data subjects.
• Adhere to change management process.
• Identify opportunities for process optimisation and propose innovative solutions.
• Keep abreast of industry trends and best practices in business analysis to provide guidance and make recommendations to the business.

Minimum requirements

• NQF Level 7 Qualification in Business Administration, Information Technology, or equivalent
• Five (5) to eight (8) years’ experience in business analysis, encompassing requirement gathering, process analysis and solution design.
• Knowledge and understanding of:
• Agile software development lifecycle methodology CI/CD tools e.g., Microsoft Azure Devops
• Process modelling tools

Competencies and Behavioural Attributes:

• Technical proficiency such as using business analysis tools and techniques, process modelling and data analysis tools, as well as project management software
• Root cause analysis
• Communication
• Interpersonal
• Collaboration
• Influencing
• Project management
• Analytical
• Innovative
• Results driven
• Qualify mindset
• Customer focus
• Attention to detail
• Professional
• Ability to adapt to changing priorities

Deadline: 

6 June 2025