Business Analyst (Senior) at Discovery Limited

Key Purpose

• Understanding the business requirements and through a structured process documenting, validating and translating it into functional specifications that are used by developers to craft a technical solution
•  Testing and validating the functionality of the technical solution against the business requirements
•  Interfacing between the business client and the development team with regards to the business and functional requirements
• Ensuring that the business requirements are delivered in the implemented solution
•  Working with multiple business areas and multiple teams that require deep integration of solutions
•  Building and maintaining strong relationships with clients and acting as a consultant on the application

Areas of responsibility may include but not limited to

Act as a consultant to the client on the application

• Participate in client planning forums and advise on solutions
• Challenge the business in their thinking, especially to understand the intent of the business requirement
• Assist business to articulate the benefits they wish to realize with the solution
• Pursue enquiries with clients to understand the "why" rather than the "what" of the business request
•  Facilitating the development of a Business Case

Customer Requirements Specification (CRS)

• Follow a structured process to listen to, understand and document client requirements If needed, facilitate activities like interviews or JAD sessions to expand the understanding of the business requirements
•  If required, perform analytical tasks, data extracts, run queries or any other form of analysis to gather information
• Following up with clients to clear up ambiguity and possible misunderstanding
• Documenting the requirements in a Customer Requirements Specifications (CRS) document (which may include UML models, business process documents)
•  Ensuring alignment between the Business Case and the CRS
•  Review the functional requirements with the client, using appropriate formats such as presentations and walk-through discussions and obtain sign-off on CRS