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Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to...
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Key Purpose
Determine operational objectives by studying business functions, understanding the business requirements, and through a structured process documenting, validating and translating it into functional specifications that are used by developers to craft a technical solution. Testing and validating the functionality of the technical solution against the business requirements. Interfacing between the business client and the development team with regards to the business and functional requirements. Ensuring that the business requirements are delivered in the implemented solution. Building and maintaining strong relationships with clients, and acting as consultant on the application.
Areas of responsibility may include but not limited to
Determine operational objectives by studying business functions and elicit requirements.
Document the requirements into user stories.
Review the business requirements with the business, using appropriate formats.
Obtain sign-off on the business requirement.
Adhere to the SDLC and standards throughout the analysis process.
Review the approved business requirement with the development team.
If required, revert to management or other stakeholders if technical issues require business decisions in order to proceed.
Ensuring that the customer requirements are delivered in the implemented solution, on time and of the highest quality.
Validate and verify the solution proposal with the business.
Draw up high level test cases.
Provide testing support and guidance where required to the testing team.
Evaluate and measure efficiencies of business processes and provide recommendations.
Proactively identify risk pertaining to the project.
Prepare risk management plan.
Manage operational components of the area such as standard operation procedures.
Proactively identify areas of improvement within the department.
Drive efficiencies in the business.
Ability to work independent as well as ability to work in a team.
Defend the client business requirements.
Working with multiple business areas and multiple teams that require deep integration of solutions.
Complete the initiation documents and present the relevant proposals at the prioritization forums.
Produce high-level customer journeys and prototypes
User testing
Personal Attributes and Skills
Behavioural Competencies:
Drives Results
Values Driven
Optimistic
Learns on the Fly
Resilient
Instils Trust
People Savvy
Drives Results
Problem Solver
Leadership Skills
Strategic Agility
Manages complexity
Balances Stakeholders
Relationship building and networking
Highly adaptable and resilient (Able to work under pressure and Change Readiness)
Ability to prioritize and work on multiple tasks simultaneously
Ability to deal with complex models and their application
Technical Skills:
Project Management
SQL queries
Business Writing, Presentation and Facilitation Skills
Solution Architecture and Process Mapping
Entity Diagram mapping
Software testing pack design, functional testing
Experience using formal modelling languages (UML, etc.) and modelling tools (Enterprise Architect, Visual Paradigm etc.)
Exposure to Agile principles and methodologies, including Continuous Integration and Test Driven Development
Education and Experience
Qualification
Relevant tertiary qualification/Informatics degree or Recognised BA qualification/diploma (Compulsory)
Agile knowledge
Experience
More than 5 years’ experience as a Business Analyst (Compulsory)
More than 2 years’ experience in the Insurance Industry
Testing experience
Knowledge
Technologies: SQL, UML, XML, SOAPUI, Enterprise Architect, Visio, Quality Center, Jira
Other: facilitating JAD sessions, data modelling techniques, UML Process Design, Industry compliance standards and legislation.
UX design and User Testing
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