Business Analyst at Vaal University of Technology

• The Business Analyst will be responsible for understanding the needs of business and assist in identifying solutions to business problems using Business Analysis tools and Techniques. This includes process improvement, root cause analysis and producing specification documents. The Business Analyst will also manage projects and produce data analytic reports.

Key performance areas include but are not limited to:

• Act as mediator between IT and the clients.
• Gathering end user requirements.
• Generation of reports for clients from (ITS system, Service desk plus).
• Gather requirements as per information request.
• Gathering user requirements as per request.
• Develop technical requirements for the development team.
• Design system requirements.
• Improve Turnaround time (e.g. incident, projects).
• Improving current processes in place.
• Collect feedback from Clients using survey.
• Handle change management process.
• Compile documentation for technical requirements for the team.
• Design Specification documents for projects.
• Compile project proposal documentation.
• Compile detailed project plan (Resources, time frames (start and end), Activities of all teams (WBS), Deliverables, Quality of a project, Scope of the project, Stakeholders, Risks).

Application Criteria:
Qualifications and Experience:

• 3-year IT Degree/Diploma.
• Project Management certificate.
• 3 years business analysis or related experience.

Skills And Competencies:

• MS Excel and Visio
• Software Design
• Project Management
• Presentation Skills
• Problem Solving Skills
• Leadership Skills
• Research
• Requirements Gathering
• Data Analysis

CLOSING DATE FOR APPLICATIONS: 21 November 2025