Business Development Manager - Durban at Ignition Group

Description

Your role is pivotal, encompassing effective leadership, strategic planning, and insightful market analysis. Join us in a dynamic journey where you'll be a key player in expanding customer loyalty, optimizing account performance, and contributing significantly to the overall growth and success of our business.

Leadership and Strategy

• Lead and motivate the sales team for enhanced customer service.
• Craft and execute strategic plans tailored to the unique dynamics of the designated business area.
• Formulate and promote specific sales goals and targets.
• Conduct regular meetings to evaluate team performance and contribute to forecasts.

Client Relationship Management

• Develop and build strong relationships with existing and prospective customers to foster and expand customer loyalty.
• Collaborate with clients to understand their business needs, upsell opportunities, and expand accounts.
• Establishing an efficient onboarding process for clients.
• Providing after-sales support, including upfront training.

Market Analysis and Sales Projection

• Analyse costs, competition, and local supply and demand factors to determine optimal selling prices.
• Project sales volume and profit for both existing and new products.
• Establish a tailored sales training program for new employees.

Requirements

Knowledge, skills and attributes:

• Energetic self-starter, commercially savvy, a problem solver, and an enthusiastic team player.
• Excellent verbal and written communication skills.
• Strong stakeholder management. 

Education and training:

• Relevant qualification in business administration or commerce advantageous. 

Experience:

• At least 4 years’ experience in assigned business area.
• Preferably with exposure to technical aspects of business: interaction with 3rd party lead generators and advertising platforms, automated feeds, online marketing, social media etc.
• Solid, working knowledge (intermediate to advanced) of MS Office packages.