Business Development Officer (VET) at Mars

To promote, develop the general business and sell the South African Royal Canin range of products to identified clientele within the specialized pet food market and VET segment.

What are we looking for?

• BSC or Bachelor of Veterinary Science ( BVSc) / Diploma Veterinary Nursing (DipVetNurs)
• Minimum 5+ years Field Sales experience in a technical environment (Veterinary industry / Experience in developing and maintaining a client base / Pharmaceutical industry)
• Computer Literacy - Excel, Word, E-Mail, PowerPoint (Intermediate) – a must
• Valid South African driver’s licence
• Merchandising
• Training Experience
• Organizing of promotions and events.
• Client Liaison experience
• Fully Bilingual
• Willing to travel
• Willing to work overtime and weekends when necessary for promotions or events.
• Punctual
• Flexible

What will be your key responsibilities?

• Achieve Sales Targets
• Client management in VET channel
• Growth Rewards Program management and drive
• Promote the Royal Canin product range
• Merchandising of product and marketing tools
• Product knowledge and training

To provide excellent client support, product knowledge and training in the following areas

• Veterinary practice staff including vets, nurses and receptionists
• Consumers
• Key opinion leaders and specialists
• Call on vets throughout Gauteng and surrounds
• Attend to consumer queries as directed by management
• Attend in store promos, commercial events, breeder events and shows, or activities as necessary, promoting the products and supplying information
• Maintain and update client records as necessary
• Assistance and involvement in marketing, advertising and promotion of Royal Canin South Africa’s products
• Produce the necessary reports as stipulated by manager
• To train front staff and vets on our range of products
• General nutritional knowledge and pet health
• Prompt and efficient response to client (internal and external) questions and queries
• Maintain working relationship with Independent distributor
• Source and evaluate potential new clients
• Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
• Focuses sales efforts by studying existing and potential volume of clients business.
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Recommends changes in products, service, and policy by evaluating results and competitive developments.
• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Provides historical records by maintaining records on area and customer sales.
• On a continuous basis updating and improving nutritional knowledge and pet health.
• Contributes to team effort by accomplishing related results as needed.