Business Integration Specialist - Sandton at Santam Insurance

What will you do?

• We have an amazing opportunity for a Business Integration Specialist to join our Broker Solutions (Commercial Underwriting) Team.

What will make you successful in this role?

Business Requirements:

• Contributing to all requirements, design and review sessions
• Contributing to key requirements, design and review sessions, particularly where aspects of the solution being considered address key elements of the business vision Identifying and owning business-based risk
• Defining, and approving changes to, the high-level requirements in the Prioritised Requirements List, i.e. any change that affects the baselined scope or significantly alters the balance of priorities
• Working with the Business Analyst to evaluate the technical options and decide the best way to turn the high-level business requirements into a technical solution
• Ensuring the requirements defined are of good quality and are analysed and managed appropriately
• Ensuring the non-functional requirements are achievable and subsequently met
• Taking responsibility for tracking business requirements through to business acceptance

Release management:

• Providing the business perspective for all day-to-day solution development decisions
• Providing day-to-day assurance that the solution is evolving correctly
• Managing practical aspects of the transition of the solution into live use
• Ensuring that the business and organisational implications of day-to-day evolution of the solution are properly modelled and thought through
• Ensuring the impact of business decisions is reviewed in the context of the project
• Ensuring the business and technical components of the solution collectively provide a cohesive whole for the business
• Liaising with the Manager: Business Integration in organising support for the solution through implementation into live use
• Managing practical aspects of the transition of the solution into live use

BAU Testing:

• Organising, planning and controlling business acceptance testing of the solution
• Providing the detail of business scenarios to help define and test the solution

Communication and Training:

• Supporting and facilitating unambiguous and timely communication between business and technical participants in the project
• Managing development, distribution and baseline approval of all communication related to business requirements and their interpretation, with particular focus on ensuring the prioritised requirements list is kept up to date, as the detail expands and evolves
• Working with the Manager: Business Integration and the Solution Development Team to formulate and communicate solution options
• Taking responsibility for the creation of the business user and support documentation for the ultimate solution (this responsibility may be delegated, for example to a specialist such as a Technical Author, but the ultimate responsibility remains with the Business Ambassador)
• Communicating with other users, involving them as needed and getting their agreement
• Communicating and promoting the business vision to all interested and/or impacted parties
• Promoting the translation of the business vision into working practice, i.e. ensuring full business adoption of the solution created by the project
• Owning the wider implications of any business change from an organisational perspective
• Ensuring collaboration across stakeholder business areas within the scope of the project
• Ensuring stakeholders in the Deployed Solution are properly trained and supported by reviewing the training material, -plan and stakeholder map

Qualifications and Experience

• 5 to 10 years insurance experience, ideally in commercial insurance
• FAIS 60 credits   advantageous
• Project management and system implementation management work experience

Skills

• Attention to detail
• Planning and organising skills 
• Excel
• Underwriting
• Financial
• Santam systems
• Third Party Administration systems
• Data analytics
• Guidewire (not required)
• Business Objects (not required)
• Attention to detail  
• Analytical orientation
• Problem solving
• Strategic thinking
• Systems thinking
• Navigating ambiguity
• Change leadership

Competencies

• Collaborates 
• Client focus 
• Drives results 
• Flexibility and adaptability 
• Cultivates innovation 
• Business requirement
• Software testing
• Stakeholder relationships
• Effective communication
• Demonstrating courage and grit