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Telesure Investment Holdings (Pty) Ltd (TIH) is the holding company of some of South Africas leading and innovative financial institutions. These financial institutions are licensed to provide financial products and/or services ranging from short-term, long-term and health insurance as well as a comparison and investment platforms. Our origins go back to ...
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The Workforce Manager contributes to the organisational goals by Implement and maintain the department systems, practices and procedures and manage the workforce staffing to achieve service level agreements by implementing relevant legislation and corporate governance.
Specification
To Implement and maintain the department systems, practices and procedures and manage the workforce staffing to achieve service level agreements by implementing relevant legislation and corporate governance. Accountable for workforce staffing, attainment of service level agreements, and scheduling for all service lines within the TIH Business. Build, manage and own the workforce management strategy, processes, development and execution of high Customer Service levels through maximized utilization of resources.
Requirements
Technical Competencies
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