Business Process Analysis at iOCO

Skills and Experience

What you’ll do:

Develop a Business Analysis Approach in project execution or investigation

• Understand project context to determine applicable BPA approach.

Lead the definition and review of business processes

• Understand current business processes and define future business processes
• Document future business process/es.

Facilitate Business requirements workshops or sessions to elicit and define system requirements

• Plan and execute business requirements elicitation sessions/workshops.
• Develop Business Requirement Specifications.

Participate in solution design workshops

• Develop Functional Requirement Specifications.
• Provide input to System Requirement Specification and other Technical oriented documents.

Contribute in development of testing and training materials

• Document test scenarios and review test cases.
• Assist testing capability in ensuring that new system meet requirements.
• Coordinate and lead User Acceptance Testing (UAT).

Your expertise:

• Relevant 3 year Information Technology or business-related qualification
• 3 - 5 years Business/Process Analysis experience, preferably across multiple disciplines/domains
• Working knowledge of relevant methodology and tools e.g. Process modelling tools, project management methodologies (Waterfall, Agile etc.

Additional criteria:

• Proven experience in leading solution design workshops.
• Expert knowledge in delivering typical Business Analysis Artefacts.
• Faculty Training Institute Business Analysis qualification advantageous.
• General understanding of Retail Merchandising and / or Supply Chain & Logistics will be advantageous.
• Experience of Agile methodologies and frameworks including Scrum and Kanban and of the Business Analyst role within agile frameworks.
• Experience in ERP (Enterprise Resource Planning) implementation(s) will be advantageous.
• Proven experience of stakeholder relationship management and influencing skills, demonstrating success in facilitating collaboration, influencing, communicating and negotiating at all levels.
• Expertise and extensive experience in process modelling, gap analysis and requirements engineering with the delivery of appropriate artefacts to progress development and achieve business objectives
• The ability to interact and work collaboratively within a team as well as the ability to run with a piece of work autonomously where required.
• Ability to research technology-related concepts, trends and best practices, and apply findings.
• Synthesises data from different sources to identify trends.
• Presents problem analysis and a recommended solution rather than just identifying and describing the problem itself.
• Demonstrates a results-oriented mindset in planning and implementing activities/projects.
• Anticipates potential obstacles and their impact on the accomplishment of goals and timelines and propose/ take corrective action where required.
• Listens attentively and checks understanding of the message being received.
• Prepares written reports and briefs and communicates ideas clearly.
• Speaks fluently in team meetings when presenting information.
• Convinces others by identifying benefits for all; looks for ways to increase the value of the partnership for all parties.
• Genuinely cultivates personal bonds with colleagues in order to enhance performance throughout the organisation.
• Adjusts to work effectively within new work structures, processes, requirements, or cultures.
• Anticipates change and continuously remains prepared for change.