Campus Deputy Head - Durban North at IIE MSA and IIE Varsity College

Duties and Responsibilities

Human Capital Management

• Ensures that the Academic, Operations, Student Services and Admissions Centre staff teams have correct capacity.
• Manages performance of staff within reporting teams.
• Adheres to company Human Resources processes and policies and ensures that reporting teams adhere to these processes and policies accordingly.
• Manages Human Resources within reporting teams.
• Interviews potential new staff members and makes recommendations to management.
• Ensures that staff have been trained and meet the requirements as set out by management in order to understand policy and procedure.
• Deputize for the Campus Head in his/her absence

Budget Management

• Oversees departmental budgets.
• Manages budget projected versus actual.
• Manages spend on budget.
• Revises budgets as and when required.
• Addresses overspending and under spending and takes remedial action.
• Reports to Campus Head on overspend and under spend and how the budget is being managed.

Quality Assurance of Academic Delivery

• Oversees the allocation of lecturers, programme management and operational academic delivery for the academic year.
• Monitoring and evaluation including the tracking of targets and continuous improvement initiatives and strategies
• Promotes a culture of Teaching and Learning practices that meet and exceed all quality requirements

Operations Management

• Ensures that departments are working in line with The Independent Institute of Education (The IIE) policies and procedures.
• Develops and implements systems to ensure smooth running of the departments.
• Continually reviews current systems and procedures in place to ensure that outputs are high quality and effective.

Student Services Management

• Ensures that departments are working in line with The Independent Institute of Education (The IIE) policies and procedures.
• Develops and implements systems to ensure smooth running of the departments.
• Continually reviews current offering in place to ensure robust and engaging student cantered experience

Admissions and Graduation Management

• Ensures that department is working in line with The Independent Institute of Education (The IIE) admissions and graduation policies and procedures
• Develops and implements systems to ensure smooth running of the department.
• Continually reviews current systems and procedures in place to ensure compliance of the Independent Institute of Education (IIE) policies and procedures

Stakeholder Management

• Ensures quality student centered and customer service focus within each department
• Oversees Student Disciplinary matters
• Manages and resolves escalated stakeholder queries and concerns timeously in accordance with student centered approach

Competencies Required:

• Superior management skills
• Strong administrator and team player
• Good Interpersonal and communication skills
• Decision Making Skills
• Good organisational and computer skills
• Conflict Management
• Experience within a tertiary environment
• An interest in developing business skills within the education environment
• Strong Financial acumen

Minimum Qualification Requirements:

• Bachelors Degree (NQF Level 7).  Postgraduate Diploma / Bachelor Honours Degree (NQF Level 8) in Education advantageous.

Minimum Work Experience Required:

• Minimum of 6 years Senior Manager in Education environment with 2 years Senior Management experience