Change Manager at Krypton Mining

Main Purpose of Job

• The Change Management Specialist will play a key role in ensuring mining IT projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage.
• This person will focus on the people side of change – including changes to business processes, systems and technology, job roles and organization structures. The primary responsibility will be creating and implementing change management strategies for IM plans that maximize employee adoption and usage and minimize resistance.
• The Change Management Specialist will work to drive faster adoption, higher ultimate utilization and greater proficiency of the changes that impact employees in the organization to increase benefit realization, value creation, ROI and the achievement of results and outcomes.

Desired Qualifications

•         Relevant Tertiary Degree
•         A solid understanding of how people go through a change and the change process; experience with Prosci ADKAR® Model is essential
•         Certified Change Management Professional™ (CCMP™)
•         Project Management Qualification (e.g. Prince2 /PMP/ PMBOK) or Agile related training (e.g. SCRUM or equivalent experience)
•         Foundation ITIL, other ITIL Certification will be advantageous
•         Business or Management Qualification (advantageous)

Minimum Requirements and Experience

•  At least 10 years of proven Change Management experience within the Mining IT and ICT environment
•  Experience with Mining Technical Systems
•  Knowledge of principles and methodologies of change management.
•  Excellent active listening, root cause identification and interpersonal skills.
•  Ability to clearly articulate messages to a variety of audiences
•  Ability to establish and maintain strong relationships
•  Ability to influence others and move toward a common vision or goal
•  Flexible and adaptable; able to work in ambiguous situations
•  Resilient and tenacious with a propensity to persevere
•  Forward-looking with a holistic approach
•  Organized with a natural inclination for planning strategy and tactics
•  Problem solving and root cause identification skills
•  Able to work effectively at all levels in an organization
•  Must be a team player and able to work collaboratively with and through others
•  Acute business acumen and understanding of organizational issues and challenges
•  Familiarity with project management approaches, tools and phases of the project lifecycle
•  Experience with large-scale organizational change efforts

Key Performance Areas:  

•    Applying a well-structured change management plan, and methodology for any changes on employees caused by projects.
•    Developing a change management plan considering the change details and the affected groups.
•    Conducting readiness assessments, evaluating results and presenting findings in an easy-to-understand and logical manner.
•    Identifying potential employee-side risks and anticipating the resistance, and developing specific plans to address or mitigate the concerns.
•    Developing a set of targeted and actionable change management plans, which includes communication plan, coaching plan, sponsor roadmap, resistance       management plan and training plan.
•    Creating and managing measurement systems in order to track utilization, adoption, and proficiency of employee changes.
•    Supporting the implementation of plans by business leaders and employee-facing managers.
•    Working with project teams in integrating change actions into the actual overall project plan.
•    Identifying performance and resistance gaps, and working to develop and execute corrective actions.