Chapter Lead: Business Intelligence & Analytics at The Heineken Company

In this role, you will:

• Be a team lead of the AME Analytics Hub BI Chapter – currently a team of 4 data analytics and BI developers and growing.
• Be responsible for project and task prioritisation and capacity planning.
• Work with stakeholders to understand business needs and requirements and develop analytics solutions to meet those needs.
• Gather and analyse data to provide insights and recommendations to various key stakeholders across the organisation.
• Use different analytics techniques such as descriptive reports, diagnostic dashboards, machine learning and predictive modelling to provide deeper insights and recommendations to solve critical business problems.
• Develop and maintain data models and schemas that support efficient querying and analysis of various data sources.
• Develop and maintain dashboards and reports to effectively communicate insights to stakeholders.
• Develop insightful business analyses, that provide measurable value, business process improvements and solve challenging business problems.
• Use design-thinking processes to develop analytics assets for business consumption.
• Work with various internal teams, including data management, to ensure data quality and accuracy by conducting data validation, cleansing, and enrichment processes.
• Develop and maintain documentation on data structures and data flows to support the analytics team and stakeholders in their work.
• Need to stay up to date with the latest technologies and trends in data analytics and share knowledge with the team.
• Participate in strategic planning and decision-making related to data analytics and data management in the hub.
• Design experiments and pioneer methodologies to measure the value of analytics projects that you deploy.
• Develop and validate the appropriate metrics to measure success for a given problem.
• Cultivate strong partnerships with cross-functional partners from engineering, data science, analytics translators.
• Cultivate strong partnerships with cross-functional partners from Global Analytics, Analytics Hubs, and various Operating Companies within Heineken regionally and globally.
• Present outcomes of analysis to all levels of the company.
• Be a trusted business advisor and problem solver.

What you bring:

• A successful BI and analytics expertise and project management, with at least seven years of experience in developing and deploying analytics projects with evidence of business impact and value.
• A solid analytics team leadership, having led similar analytics teams for at least three years.
• A Business Intelligence (BI) and analytics strategic mentality with a proven track record of developing and implementing a BI and Analytics strategy that supports the goals of an organisation.
• A BI and analytics technical expertise, able to provide best-practice solutions, quality assurance, and technical support to your team and business stakeholders.
• Experience in using different analytics techniques such as descriptive and diagnostic analytics, with some knowledge in machine learning and predictive modelling.
• Strong proficiency in data analysis tools such as SQL, Python, or R.
• Familiarity with data visualisation tools such as Power BI, Tableau and SAP Business Intelligence suite.
• Excellent communication, with the ability to deeply listen and communicate effectively (the abolity to convey technical content to non-technical audiences and are able to translate business requirements into analytics problem statements and solutions).
• Problem-solving, with a calm and positive attitude to project challenges and set-backs.
• Comfortable with ambiguity, thriving with minimal oversight and navigating complex processes and data landscapes.
• Familiarity with cloud computing platforms such as Microsoft Azure.
• Sound experience in the FMCG industry.