Current Vacancies at The Heineken Company

In this role, you will:

• Be a team lead of the AME Analytics Hub BI Chapter – currently a team of 4 data analytics and BI developers and growing.
• Be responsible for project and task prioritisation and capacity planning.
• Work with stakeholders to understand business needs and requirements and develop analytics solutions to meet those needs.
• Gather and analyse data to provide insights and recommendations to various key stakeholders across the organisation.
• Use different analytics techniques such as descriptive reports, diagnostic dashboards, machine learning and predictive modelling to provide deeper insights and recommendations to solve critical business problems.
• Develop and maintain data models and schemas that support efficient querying and analysis of various data sources.
• Develop and maintain dashboards and reports to effectively communicate insights to stakeholders.
• Develop insightful business analyses, that provide measurable value, business process improvements and solve challenging business problems.
• Use design-thinking processes to develop analytics assets for business consumption.
• Work with various internal teams, including data management, to ensure data quality and accuracy by conducting data validation, cleansing, and enrichment processes.
• Develop and maintain documentation on data structures and data flows to support the analytics team and stakeholders in their work.
• Need to stay up to date with the latest technologies and trends in data analytics and share knowledge with the team.
• Participate in strategic planning and decision-making related to data analytics and data management in the hub.
• Design experiments and pioneer methodologies to measure the value of analytics projects that you deploy.
• Develop and validate the appropriate metrics to measure success for a given problem.
• Cultivate strong partnerships with cross-functional partners from engineering, data science, analytics translators.
• Cultivate strong partnerships with cross-functional partners from Global Analytics, Analytics Hubs, and various Operating Companies within Heineken regionally and globally.
• Present outcomes of analysis to all levels of the company.
• Be a trusted business advisor and problem solver.

What you bring:

• A successful BI and analytics expertise and project management, with at least seven years of experience in developing and deploying analytics projects with evidence of business impact and value.
• A solid analytics team leadership, having led similar analytics teams for at least three years.
• A Business Intelligence (BI) and analytics strategic mentality with a proven track record of developing and implementing a BI and Analytics strategy that supports the goals of an organisation.
• A BI and analytics technical expertise, able to provide best-practice solutions, quality assurance, and technical support to your team and business stakeholders.
• Experience in using different analytics techniques such as descriptive and diagnostic analytics, with some knowledge in machine learning and predictive modelling.
• Strong proficiency in data analysis tools such as SQL, Python, or R.
• Familiarity with data visualisation tools such as Power BI, Tableau and SAP Business Intelligence suite.
• Excellent communication, with the ability to deeply listen and communicate effectively (the abolity to convey technical content to non-technical audiences and are able to translate business requirements into analytics problem statements and solutions).
• Problem-solving, with a calm and positive attitude to project challenges and set-backs.
• Comfortable with ambiguity, thriving with minimal oversight and navigating complex processes and data landscapes.
• Familiarity with cloud computing platforms such as Microsoft Azure.
• Sound experience in the FMCG industry.

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Role Purpose :

Manages the returnable assets pool (Cates, Bottles, Kegs and CHEP Pallets) in terms of availability, quality, and quantity, in line with the agreed service levels and standards and procedures applicable for the area of RPM, to fulfil Customer / Production demand against minimum cost and investments. Determining the finance operational requirement for RPM on a yearly basis. Ensure both internal and external customer are always delighted.

Safety

• Ensure all safety rules are adhered to in the management of RPM Onsite (LSP) and externally (LSP).

Logistics Service Provider Contract Management

• The ability to manage and monitor the execution of the contacts with LSPs to guarantee the required level of safety, service, savings, and sustainability in line with defined RPM strategy.

RPM Capacity Plan

• Manage call-offs from suppliers and react timeously when availability is at risk.
• Raise critical issues (i.e. RPM availability) to stakeholders and higher management when necessary and communicate the impact of changes to the plan to relevant stakeholders
• Translate content of forecasts and production plans into RPM requirements and determine impact on RPM availability.
• Optimal site occupancy planning to ensure returns from Secondary and Primary is accommodated.
• Ensure Line capacity is maximised and Pallet Per Man Hour is in line with Budget.
• Aligned Central RPM Planning with Line and site reworks capacity.

Budget preparation to ensure that resources needed for effective service delivery are adequately provided for.

• Prepare budget proposal for RPM expenditure (CAPEX and OPEX)
• Present budget for approval for each financial period
• Monitor actual performance against budget and ensure budget discipline in the RPM department.
• Drive cost-saving initiatives
• Take custody of and update departmental assets and propose replacements when due.
• Manage engineering site routine and abnormal maintenance cost.

Strategic RPM Objective / KPI’s

• Ensure glass injection are done timeously as per production plans at the right quality standards.
•  Monitor 3PL Supplier performance to ensure glass availability and no interruption in supply, which minimises:
• Production down time on Returnable lines
• Revenue / Operating Profit and margins losses
• Unhappy customers
• Develop Supplier Relationship Agreements to enhance performances.
• Oversee 3PL Logistics to manufacturing site and ensure weekly OTIF performances are met

RPM Operational Planning and Execution

• Plans and controls the availability of returnable assets, according to the requirements of the packaging process.
• Monitors the execution and progress of the return flow. Ensures Bottles and Crates vendors delivery of RPM against delivery plan (OTIF).
• Coordinates the crates regrind and glass culet activities in the Brewery which are of strategic importance to reduce the CAPEX investment on the RPM and part of company sustainability objectives.

Returnable Assets Management

• Measures and monitors Market loss, Site loss, Circulation time and Missing, Broken and Foreign (MBF) of RPM SKUs, according to rules, standards, and procedures and in cooperation with relevant stakeholders.
• Ability to report RPM performance and improvements in a clear and comprehensive way to support decision making.
• The ability to develop and manage project plans, track plan and costs, identify and minimise risks and meet timelines and cost.
• Ensure asset verifications are performed in line with Finance ICC

TPM and Continuous Improvement

• Initiates, implements, and embeds improvements to RPM processes and procedures, according to TPM methodology.
• Measure RPM KPI’s according to applicable Heineken standards
• Execute and monitor improvement initiatives to meet targets set in the RPM capacity plan.
• Lead process performance improvements using appropriate TPM tools and deployments.
• Performs root cause analysis on KPIs to facilitate understanding and insight on RPM performance.

Management Reporting

• Prepares, explains, and follows up on management reports, in line with global reporting standards and/or local requirements.
• Analyse and interpret performance and trends of RPM KPIs and other indicators

Leadership

• Collaboration across departments and sources of supply
• Stakeholder engagement
• LSP’s Engagement

Qualification  and Experience :

• National Diploma in Supply Chain, Industrial Engineering, or relevant related qualification
• 3-5 years relevant experience, preferably in one or more of following areas: Material Requirements Planning, Logistics, or Pallet Management
• Experienced in managing Logistic Service Provides / CHEP
• Computer literacy with sound working knowledge of SAP experience with proficient in Excel and PowerPoint.
• Power BI

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Key Learning Areas include, but are not limited to the following:

• Business Administration
• Project Management
• Marketing Planning and Activations
• Events & Sponsorships Management
• Influencer marketing

To qualify for selection and participation in this programme, candidates must meet the following criteria:

• Be in possession of a Marketing related tertiary qualification (diploma/degree).
• Computer literacy – Microsoft Suit (Word, Excel, PowerPoint, Outlook)
• Sound communication and presentation skills;
• Effective time management;
• Ability to multi-task and perform under pressure.
• Ability to work in a team
• South African citizen;

Prospective interns must submit the following:

• Motivational letter,
• A curriculum vitae,
• Certified academic record,
• Certified copy of grade 12 certificate
• Certified copy of degree/diploma (if graduated)
• Certified copy of identity document
• A letter from the tertiary institution confirming that the student requires exposure to the workplace to obtain their qualification (if in final year of studies)
• A format for evaluation required by the tertiary institution, e.g. logbook (if in final year of studies)

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Key Performance Areas would include, but are not limited to:

Execute and manage the implementation of TPM Methodologies and Capability Development at plant level:

• Drive the execution of the Supply Chain TPM, Technical Training & Capability Development strategy at plant level.
• Implementation of Supply Chain Technical competencies and Functional Competencies (CAD).
• Prepare and communicate TPM and training execution plans for plant to improve site maturity and comply to Safety, Food Safety, Environment and Quality regulations.
• Promote and demonstrate the use of TPM routes and improvement methodologies.
• Manage loss data bases and historical information to ensure detailed loss deployments for focused loss reduction plans.
• Provide technical expertise to breakdown, minor stop and quality defect analysis at Pillar level
• Perform audits on TPM processes and procedures including APM and improvement teams (Kaizens).
• Apply 5S and loss reduction principles in daily work, set the example for the site.
• Be the champion for a zero-loss culture and improvement mindset.
• Lead and champion Supply Chain Reward & Recognition and Onboarding programs.
• Lead the roll-out and execution of digital tools related to Connected Worker and Smart Brewery use cases.
• Accurate & timely reporting of TPM, Training & POD KPI’s at plant level. Promote alignment between pillars:
• Participate as a key member in the Site Leadership pillar and effectively support all pillars with TPM route and tools implementation.
• Support the alignment and collaboration between pillars to attack losses related to priority KPI’s.
• Be the guardian of give and gets between pillars including pillar handshakes.
• Key liaison between AM and POD pillars to effectively deploy and attack man/method related losses through Competency Gap Reduction teams or specific training needs.

Facilitate Improvement activities and TPM Fundamentals

• Be an active facilitator in improvement activities and UPS methodology.
• Ensure effective application of TPM tools and techniques through effective coaching and training programs.
• Ensure teams champions focus on eliminating root causes on a failure mode level for effective. loss eradication (zero loss mindset).
• Govern the team’s management process for all pillars. Maintain electronic process control systems – hardware and software.
• Drive the execution of shopfloor excellence initiatives and govern the implementation of TPM Fundamentals.

Planning, Governance & Strategic Support

• Guardian of the Driving System and overall project plan to achieve defined annual targets in cooperation with plant leadership team.
• Collect and analyze data in order to present results to plant leadership team according to the agreed standards.
• Lead, review and manage TPM reporting, audits (internal and external), tracking and compliance.
• Coach and mentor TPM & Capability coordinators and facilitate PDP plans.
• Govern data collection and inputs into BCS system together with BCS coordinator.

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Purpose of the job

Responsible for the effective management of inventory received, stored, and dispatched to ensure OTIF delivery of quality products. The incumbent is the designated stand in for the Inventory Controller when required.

Key Responsibilities

• Ensure that the inventory management of all goods is conducted in a cost-effective manner.
• Check depot coverage daily and communicate with Planning if required.
• Report all stock outs to the Depot, Sales, and Planning teams.
• Plan correct storage location for products in liaison with the Logistics Manager/ Inventory Clerk (ABC Analysis)
• Create physical Inventory Documents for daily cycle counts and monthly stock counts.
• Conduct regular floor walks to ensure that Inventory housekeeping is done daily. 
• Reduce and maintain write-offs and losses to a minimum.
• Ensure optimal stock availability and stock rotation.
• Maintain the highest possible level of customer (Internal and external) service.
• Help enable superior customer service as measured by On Time In Full (OTIF).
• Ensure customer complaints are resolved swiftly and efficiently.
• Manage stock movements and documentation in accordance with the ICC and Internal/External Audit controls.
• Evaluate and maintain stock loss control procedures on an on-going basis (including breakages).
• Ensure that stacking heights are maintained.
• Conduct routine audits, namely, Risk audits (Depots without a site controller) and Quality Audits.
• Ensure that routine Quality Control inspections are conducted in the Distribution Centre.
• Ensure updated quality guidelines are displayed throughout the warehouse.
• Guarantee that the shelf-life tracker is completed and that short dated stock is highlighted to Quality Control and communicate to the sales team.
• Conduct quality control checks on receipt of stock and before stock is dispatched.
• Ensure that the FIFO principle is applied to stock movements by printing bin pulling sheets for the warehouse.
• Adhere to the stock age policy and ensure that all concessions are raised and approved.
• Adhere to the product recall policy and administer the execution of the process at site level.
• Isolate frozen stock and move it to the blocked stock zone on SAP to stop orders from being placed against it to reflect the correct days of cover.
• Implement and adhere to Internal Control Measures such as ICC’s, ISO requirements and Operations Excellence standards. 
• Conduct stock counts according to the organization’s standards and procedures.
• Complete the system and site preparation process to enable effective stock counts.
• Process all stock adjustments prior to starting stock take, including sorted containers.
• Start stock take on SAP and upload physical stock count from stock take system.
• Generate the stock variance report and investigate all variances via route cause analysis.
• End stock take on SAP and generate and store relevant posting and audit reports.
• Compile daily stock pack and have it approved by the relevant parties.
• Conduct ad hoc stock counts for unresolved variances.
• Check that route settlement corrections have been processed correctly.
• Clear SAP open cycles (Shipments and open Transfer Orders).
• Update relevant Key Performance Indicator Boards.
• Manage stock write offs, stock variance and stock age reports.
• Manage Secondary Distribution (Not applicable for Mega sites) and Primary Distribution (Including Mega sites) Shipments.
• Ensure that all post goods issues have been processed for all deliveries and driver corrections.
• Reconcile invoices to shipments and deliveries daily.
• Ensure that all daily load plans and distribution gate registers have been checked and are on file.
• Ensure that all inter depot movement notes have been checked against inter depot gate register and filed.
• Follow up on all inter depot in transit shipments if not received.
• Log inter depot claims in accordance with the claim procedure. 
• Confirm inter depot movements with the dispatching sites monthly.
• Report on missing, broken, and foreign products and ensure that surveys in this regard are conducted according to policy, captured daily and communicated for follow up with customers. 
• Investigate loads that are shorts or over and charge depots/drivers and/or 3PL‘s for shortages.
• Ensure that all stock postings are posted to the correct accounts.
• Compile variance commentary and submit to management with trend analysis.
• Highlight high risk incidents with respect to losses stemming from damage, theft and quality write offs.
• Ensure that Operational Costs cents per liter cost is contained through continual investigation and improvement of asset utilization.
• Ensure the Company’s Vision, Mission, Values, and strategic goals are communicated and understood by all employees.

Experience

• Up To 6 Months minimum total years of relevant experience in FMCG Logistics / Distribution Environment
• Proficient in MS Office, SAP, Strato, Success Factors experience beneficial.
• The ability to work under pressure and meet tight deadlines.
• Excellent communication skills (both written and oral) and sound presentation skills.
• The ability to work after hours and / or shifts.
• Knowledge of all relevant legislation.
• Knowledge of customer service principles and practice.
• Experience in a customer service environment is essential.
• Excellent communication skills (both written and oral) and sound presentation skills
• The ability to work after hours and / or shifts if necessary.

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Purpose of the job:

Execution and management of the Heineken TPM program at site level including the management of training and development linked to key strategic capabilities. The role is responsible for driving continuous improvement activities and capability development impacting Safety, Quality & Performance at site level including operational setup activities linked to the site.

Key Performance Areas would include, but are not limited to:

• Execute and manage the implementation of TPM Methodologies and Capability Development at plant level.
• Drive the execution of the Supply Chain TPM, Technical Training & Capability Development strategy at plant level.
• Implementation of Supply Chain Technical competencies and Functional Competencies (CAD).
• Prepare and communicate TPM and training execution plans for plant to improve site maturity and comply to Safety, Food Safety, Environment and Quality regulations.
• Promote and demonstrate the use of TPM routes and improvement methodologies.
• Manage loss data bases and historical information to ensure detailed loss deployments for focused loss reduction plans.
• Provide technical expertise to breakdown, minor stop and quality defect analysis at Pillar level
• Perform audits on TPM processes and procedures including APM and improvement teams (Kaizens).
• Apply 5S and loss reduction principles in daily work, set the example for the site.
• Be the champion for a zero-loss culture and improvement mindset.
• Lead and champion Supply Chain Reward & Recognition and Onboarding programs.
• Lead the roll-out and execution of digital tools related to Connected Worker and Smart Brewery use cases.
• Accurate & timely reporting of TPM, Training & POD KPI’s at plant level. Promote alignment between pillars:
• Participate as a key member in the Site Leadership pillar and effectively support all pillars with TPM route and tools implementation.
• Support the alignment and collaboration between pillars to attack losses related to priority KPI’s.
• Be the guardian of give and gets between pillars including pillar handshakes.
• Key liaison between AM and POD pillars to effectively deploy and attack man/method related losses through Competency Gap Reduction teams or specific training needs.
• Facilitate Improvement activities and TPM Fundamentals
• Be an active facilitator in improvement activities and UPS methodology.
• Ensure effective application of TPM tools and techniques through effective coaching and training programs.
• Ensure teams champions focus on eliminating root causes on a failure mode level for effective. loss eradication (zero loss mindset).
• Govern the team’s management process for all pillars. Maintain electronic process control systems – hardware and software.
• Drive the execution of shopfloor excellence initiatives and govern the implementation of TPM Fundamentals.

Planning, Governance & Strategic Support:

• Guardian of the Driving System and overall project plan to achieve defined annual targets in cooperation with plant leadership team.
• Collect and analyze data in order to present results to plant leadership team according to the agreed standards.
• Lead, review and manage TPM reporting, audits (internal and external), tracking and compliance.
• Coach and mentor TPM & Capability coordinators and facilitate PDP plans.
• Govern data collection and inputs into BCS system together with BCS coordinator.
• Active participation and contribution to Opco, Regional and Global TPM and POD communities.

The successful candidate must have the following qualification, experience/skills:

• N.Diploma or B.Tech in Quality, Engineering or Supply Chain or Management fields.
• Post graduate qualifications advantageous.
• 3-5 years’ experience in Operations, Continuous Improvement, Quality or Supply Chain management experience required.
• 2+ years strong practical experience with TPM implementation or other related World Class Manufacturing or Operational Excellence programs.
• Experience in executing Learning & Development programs with a Supply Chain environment.
• Excellent presentation skills.
• Technical and analytical skills including advanced computer skills.
• Basic engineering knowledge.
• Ability to communicate effectively at different organization levels.
• Good analytical and problem-solving skills (UPS methodology, 5Why, Fishbone).
• Good verbal and written communication skills.

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Job Description

The purpose of this programme is to give practical work experience to students who are in their final year of study and have a prerequisite to have practical work experience in order to obtain their qualification. The successful candidate will be expected to enter a 12-month contract commencing 01 March 2024 and terminating 28 February 2025.

Key Learning Areas include, but not limited to, the following:

• Budgets & Forecasting
• Internal Auditing
• Stocktaking
• Financial Reporting
• Projects
• Transport payment preparation
• Analyses
• To be considered for this programme, candidates must meet the following criteria:
• Final year of obtaining a Finance related tertiary qualification – degree/diploma;
• Computer literacy – Microsoft Suit (Word, Excel, PowerPoint, Outlook)
• Sound communication and presentation skills;
• Effective time management;
• Ability to multi-task and perform under pressure.
• Ability to work in a team
• South African citizen;
• Based in Stellenbosch, will be required to travel

As part of the application, prospective candidates must submit the following:

• Motivational letter,
• A curriculum vitae,
• Certified academic record,
• Certified copy of grade 12 certificate
• Certified copy of identity document
• A letter from the tertiary institution confirming that the student requires exposure to the workplace to obtain their qualification
• A format for evaluation required by the tertiary institution (Logbook)

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Job Description

This programme offers practical work experience to graduate candidates in the applicable field. The successful candidates will be expected to enter a 12-month contract, commencing 01 March 2024 and terminating 28 February 2025.

The successful candidates will be based in either of the following locations:

• Intern 1: based in Johannesburg, covering Gauteng, Limpopo and North-West
• Intern 2: based in Kwa-Zulu Natal, covering KwaZulu Natal and Mpumalanga
• Intern 3: based in Eastern Cape, covering Eastern Cape, Free State, Western Cape and Northern Cape

Key Learning Areas include, but not limited to, the following:

• Liquor Licensing Regulation
• Public Policy
• Sales and Marketing   
• Retailer Development
• Stakeholder Management
• Project Management
• General Administration

To be considered for this programme, candidates must meet the following criteria:

• National Diploma or Bachelor’s Degree in Public Policy or Marketing, or equivalent
• Entry level experience in the relevant field/s would be advantegious but not essential
• Driver’s license
• Computer literacy – Microsoft Suite (Word, Excel, PowerPoint, Outlook)
• Sound communication and presentation skills
• Effective time management
• Ability to multi-task and perform under pressure.
• Ability to work independently and in a team
• South African citizen
• Flexible to travel across provinces

Prospective candidates must submit the following:

• Motivational letter,
• A curriculum vitae,
• Certified copies of academic qualifications or academic record,
• Certified copy of identity document
   

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KEY RESPONSIBILITIES

Process & Control Management

• To ensure business processes and controls are appropriately designed, constructed, implemented and maintained.
• Jointly drive with Local Management the design and documentation of business processes and controls, applying the global process design and management methodology and HEINEKEN Enterprise Process Model (HEPM).
• Ensure that controls are fully embedded in the design of processes, including Process Performance Indicator (PPI) and Key Performance Indicators (KPI) defined by the Business.
• Ensure PPIs and KPIs are monitored on an ongoing basis to identify any risks or opportunities for improvements (processes & controls). Identify and report any process activities that deviate from the global standard by Local Management.

Control Monitoring

• To monitor and test control effectiveness and drive the implementation of remediating actions.
• Ensure that the effectiveness of controls is monitored and/or frequently tested.
• Be responsible for putting the appropriate actions in place (agreed with Management). Track and monitor the progress of remediating activities.

Process Improvement

• To embed a process improvement culture, drive process and control improvement and realise benefits.
• Drive a culture of continuous improvement, benchmarking and innovation.
• Build process improvement capabilities through training and people development.
• Challenge existing processes to identify improvement opportunities using benchmarks and external best practices.
• Quantify financial benefits and costs associated with improvement ideas. Analyse impact of changes on processes and ways of working.
• Implement process improvements and inform Local Management about the progress on a regular basis. Ensure that the global process improvement methodology (Lean / Six Sigma) is applied.
• Evaluate the success of the improvement projects and the benefits realised.

Risk Management

• To lead the process of Risk Identification, Assessment and Response and monitor existing and emerging risks.
• Drive the implementation of a comprehensive Risk Management (RM) framework.
• Identify relevant risks for the business. Analyses, measures and evaluates risks.
• Conduct Risk Assessment through running risk workshops with the Business, ensures relevant risk templates and documentation are used and drives the creation of risk responses. This also includes new and emerging risks.
• Develop specific action plans to mitigate, accept or transfer risk and monitors progress on an ongoing basis.

Fraud Management

• To improve fraud prevention and detection and support fraud investigation when required.
• Raise fraud awareness through promoting the ‘Speak-up’ procedures.
• Drive fraud prevention and detection through identifying fraud risks and addressing them through strong process and control design and testing.
• Discuss and support incident assessment, following the Anti-Fraud procedure (P&CI may be requested on an exceptional basis to investigate specific fraud incidents that are related to business process controls).
• Support fraud investigation when requested by Local Management, Global Legal Affairs or Global Audit.

Compliance Management

• To provide assurance that processes and controls are designed, implemented and operating in line with the relevant policies, procedures and HEINEKEN Rules.
• P&CI is informed about policy changes and assesses the impact on existing control frameworks. Provide advice, support and challenge during the implementation of policies (global & local).
• Register, track and log policies & procedures. This includes the review and challenge of the self-assessment activities.
• If requested, provide advice, support and challenge to the design of policies (global & local).

Assurance Activities

• To support Global and External Audit to efficiently plan and execute audits and to drive closure of audit findings.
• Plan, lead and execute audits to evaluate the risks and the established controls in all business processes in NewCo
• Work with Global Audit to ensure a consistent and efficient audit plan is adopted.
• Support and/or execution of audits in global audits (inside or outside of the OpCo) at the request of the Audit Committee, via Global Audit.
• Support the audit through providing information or specialist input where required (Local P&CI team members may perform controls testing or other audit activities on behalf of Global Audit when agreed with OpCo FD/FM).
• Define and execute remediation plans (in agreement with Management). Track and monitor the progress of remediating activities.
• Work closely with external auditors in respect to the Financial Controls Audit to enable reliance on the work of internal audit, thus driving reductions in the overall audit fees.

EDUCATION & EXPERIENCE

• A Bachelor's degree in Finance, Auditing or equivalent
• Six Sigma
• 5 - 10 years experience within internal audit, including experience of operational audit and risk management, preferably in an FMCG industry
• Experience in a global organsation would be advantageous
• Business experience in line manager role is an advantage.
• Proven success in influencing management and performing Management controls reviews, providing strong effective business-oriented recommendations.
• Development and leadership of projects based on risk evaluation and/or business consulting.
• Broad knowledge of internal controls.
• Knowledge of developing audit programs and budgets.
• Solid experience in process analysis.
• Solid experience in Creation of Policies and Procedures.
• Leadership capabilities and ability to communicate effectively, including excellent report writing skills.
• Ability to collect and analyze complex data, evaluate information and systems and reach logical conclusions.

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Purpose of the role

Facilitation and coordination of the Heineken functional/technical capability program at site level for Distilleries in cooperation with central TPM specialists and L&D department. The role is responsible for presenting course material to trainees and conducting competency assessments; as well as the co-ordination and development of training programmes impacting site operational performance and linked to key strategic priorities.

Key performance areas include (but are not limited to)

• Facilitate and coordinate the implementation of Supply Chain TPM & Capability Development programme at plant level:
• Coordinate the execution of the Supply Chain Technical Training & Capability Development strategy at Distilleries sites
• Facilitation of Supply Chain Technical competencies and Functional Competencies (CAD)
• Assess trained competencies
• Assist in development of training material and programmes
• Perform administration functions related to training programmes (maintenance of training systems, creation of schedule offerings, procurement processes, training KPI’s etc)
• Facilitate the use of TPM routes and improvement methodologies
• Provide technical knowledge to breakdown, minor stop and quality defect analysis at Pillar level
• Support audits on TPM processes and procedures including APM and improvement teams (Kaizens)
• Apply 5S and loss reduction principles in daily work, set the example for the sites
• Support the roll-out and execution of digital tools related to Connected Worker and Smart Brewery use cases

Promote alignment between pillars:

• Participate as a key member in pillars as required and effectively support all pillars with TPM route and tools implementation
• Support the alignment and collaboration between pillars to attack losses related to priority KPI’s
• Facilitate deployments to address man/method related losses through Competency Gap Reduction teams or specific training needs
• Facilitate Improvement activities and TPM Fundamentals
• Be an active facilitator in improvement activities and UPS methodology
• Assist in ensuring effective application of TPM tools and techniques through effective coaching and training programs
• Assist in ensuring team champions focus on eliminating root causes on a failure mode level for effective loss eradication (zero loss mindset)
• Support the team’s management process for all pillars

Governance & Strategic Support:

• Procurement governance and training administration functions
• Capability reporting, tracking and compliance
• Support TPM reporting, audits (internal and external), tracking and compliance
• Active participation and contribution to OPCO TPM and POD communities

The successful candidate must have the following attributes/experience/skills:

• 3-5 years’ experience working in teams and working within a manufacturing operational environment
• 3-5 years’ experience in Operations, Continuous Improvement, Quality or Supply Chain management experience required
• 1+ years strong practical experience with TPM implementation or other related World Class Manufacturing or Operational Excellence programs
• Experience in executing Learning & Development programs within a Supply Chain environment
• Experience in project management
• Strong planning and organisational skills with the ability to multi-task effectively
• Excellent presentation skills
• Proven technical and analytical skills
• Ability to communicate effectively on all levels (Verbal and Written)
• Good analytical and problem-solving skills (UPS methodology, 5Why, Fishbone)
• Must be a self-starter and results-driven
• Strong influencing and negotiation skills
• Willingness to work long, irregular hours
• Must have own reliable transport and be willing to travel regularly (locally between sites)
• Commercial acumen

Qualification Required

• Nat. Diploma or B.Tech in Quality, Engineering or Supply Chain or Management field
• Accredited Assessor