Claims Manager - JHB at FEM

FEM is looking to appoint a Claims Manager the oversee and manage a team that processes claims received in accordance with the (Compensation for Occupational Injuries and Diseases Act) COID Act and FEM’s standard operating procedures. The successful candidate will be responsible for the planning, organising, and controlling of the claims department. The incumbent will implement and develop strategies and goals and assess overall performance of human resources to ensure compliance and efficient delivery on objectives relating to management reporting, audits and the risk profiles.

Job Description

• The incumbent will provide service excellence by ensuring claims turnaround times are met. Similarly, to interpret and apply all benefits as prescribed by the COID Act and ensure that the department complies with the statutory requirements and all other relevant legislation.
• The minimum requirements of the position are a B degree in Nursing or equivalent and a management related qualification. The position requires a minimum of 5 years prior work experience in a clinical or multi-disciplinary life and disability claims environment and at least 3 years’ experience in a management capacity.   Further requirements are knowledge of the COID Act, a good understanding of the risk management processes, own transport with a valid driver’s license and good computer skills, the ability to work within strict deadlines, reliability and excellent communication.

Closing Date: 20th, May 2022