Clerk: Finance - Legal Credit at Altron Managed Solutions

Job Description

Key Responsibility Areas:

• Ensure that Call centre’s adhere to all conditions as per negotiated Service Level Agreement.
• Oversee and control the panel of call centre’s under his/her control ensuring that collection targets are met on a monthly basis.
• Normal credit control functions under his/her control including allocations, debit- and credit balances etc.
• Meet with problematic debtors.
• Ensure that all policies and procedures are adhered to.

Knowledge and skills

• Problem solving, interpersonal & time management skills.
• A sound knowledge of collections processes.
• Ability to effectively prioritize and organize workflow.
• Proven communication skills, telephonic and written.
• Ability to work under pressure.
• Advanced Computer literacy: MS Office & Excel.
• Working knowledge of CRM & AX applications
• Strong Customer service skills
• Excellent verbal skills
• Attention to detail

Special requirements:

• Able to work after hours and on weekends when required or requested
• Non-smoker (preferable)
• Working week: Monday - Friday
• Working hours: 08:00- 16:45

Personal attributes:

• Achievement driven and results oriented individual.
• Energetic team player
• Responsible and accountable
• Service and quality driven
• Able to work well under pressure
• Deadline driven

Education

National Certificate Level 4 (N4) / Grade 12: Finance (Required)