The Department of Health aims to provide quality health services and ensure a caring climate for service users, implement best-practice health care strategies, create a positive work environment for staff, and provide appropriate and top-quality training for health workers. Our vision is to provide high-quality, efficient and accessible healthcare to transform people's lives. Our mission is to create an effective public healthcare system in Gauteng by ensuring we have the right people, skills, system and equipment to provide the care our patients need to live healthy and quality lives.
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Grade 12 or equivalent. Experience in Switchboard will be an added advantage. Good verbal, communication and interpersonal relations skills, Knowledge and understanding of the legislative framework (Batho Pele, Patients’ Rights charter, BCEA, LRA, NCS) governing the public service. Must be computer literate. Switch board experience will be advantage. Ability to work under pressure and have telephone etiquette. Be a team player.
Duties :
Responsible for answering all incoming and outgoing calls. Effectively operate telecommunication equipment. Ability to operate PA system. Be able to screen calls and route calls accurately.
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