Client Liaison Officer (C4) at merSETA

Key Responsibilities 

The ideal candidate should be able to fulfill and perform the following key responsibilities: 

• Guide and support companies to developing, implementing and monitoring mandatory grants 
• Assist and support enterprises to comply with merSETA quality assurance and workplace approval policies to meet SAQA requirements 
• Manage, promote, and support participation in training partnerships and learning interventions in line with agreed regional and individual targets 
• Monitor all learning interventions to ensure continuous progress provide guidance and support to employers where gaps are identified 
• Promote and support participation in merSETA project initiatives and services 
• Support capacity-building initiatives 
• Compile accurate and timely reports 
• Identify, support and market the development of best-practice kits and packs, sustainable community-based programmes including rural and farm areas, as well as providers where there is need 
• Assist companies in all categories to claim mandatory grants 
• Identify suitable companies to participate in discretionary grants as per prescribed criteria, including but not limited to recommending discretionary grant funding and implementing MoA’s 

Qualifications and Experience 

• A 3-year Diploma (NQF Level 6) in one of the following fields, or an equivalent NQF Level 6 qualification that matches a 3-year Diploma in these areas: 
• Engineering Studies 
• Business Studies 
• Administration
• Project Management 
• Human Resources 
• Development/Training
• Occupationally Directed Education, Training and Development Practices (ODETD) or related field
• 4 years’ experience in client liaison environment and be competent in any technical field related to manufacturing and engineering sector 

Advantageous

• A Bachelor's Degree (NQF Level 7) in one of the following fields or an equivalent NQF Level 7 qualification that matches a Bachelor's Degree in these areas:
• Engineering Studies 
• Business Studies 
• Administration
• Project Management 
• Human Resources 
• Development/Training
• Occupationally Directed Education, Training and Development Practices (ODETD) or related field
• Qualified Artisan 
• 5 years’ experience in a client liaison and technical environment with a solid direct training experience will be considered an advantage