Client Service Administrator: Learnership (Cape Town) at Momentum Metropolitan Holdings Limited

Role Purpose    

• Are you currently unemployed? Are you seeking an opportunity to develop your potential and create a bright future at an industry leading insurer? Are you a dynamic, self-starter who is passionate about client service? This is the opportunity for you! We have an exciting Client service administrator Learnership available at Momentum Corporate, commencing 1 February 2025.
• What is a Learnership? A Learnership is a structured programme that provides an opportunity for you to gain theoretical knowledge and practical experience in the workplace. Our Learnership programme will enable you to obtain a NQF 4 level qualification in Long-term insurance which is INSETA recognised. Being a part of our Learnerships opens you up to career paths such as Pension Fund Administrator, Client Service Administrator, Service Consultant etc. Although completion of the Learnership does not guarantee full time employment, it allows invaluable experience for you to kick-start your career! Should you be successful, you will be employed for a period of twelve (12) months, with a monthly stipend.

Requirements    
Experience and Qualifications:

• Aged between 18 and 25 years (including turning 25 in 2026).
• Able to speak, read and write English.
• Passed Matric with:
• English
• Maths or Accounting

Additional information:

• Applicants cannot be committed to another learnership at time of application or have participated in a learnership before.
• Applications that do not have an ID and Matric results attached will not be considered.

Duties & Responsibilities    
INTERNAL PROCESS

• Take ownership of all client service processes and requests ensuring that it is resolved timeously and effectively.
• Provide relevant information and documentation as requested, in line with relevant guidelines.
• Adhere to all relevant legislative/compliance requirements.

CLIENT

• Build and maintain relationships with clients and internal and external stakeholders.
• Deliver on service level agreements made with clients and internal and external stakeholders to ensure that client expectations are managed.

Competencies    

• Client service orientation.
• Teamwork.
• Time management skills.
• Attention to detail.
• Planning skills.