Who are we?
Parvana was launched in 2006 by Sinead and David Baker. The market responded incredibly well to our passionate, high energy and fast response approach.
Honesty, integrity and providing a great service are our key values. The Parvana team share in the same values. Our team is dedicated and committed to finding you your dream job. We have hired th...
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Collaborate with clients, internal IT, and service providers to align with established processes and system solutions.
Provide initial system support to clients.
Manage and actively participate in Operational Meetings and reporting.
Oversee and manage all client project scope changes.
Work directly with developers to clarify and define client requirements.
Manage and participate in tasks throughout all stages of the SDLC, including classification, prioritisation, business requirements gathering, design, testing, user training, and deployments.
Handle system and system environment administration, release management, and configuration.
Manage general System, Process, and Client Communication.
Proactively identify and implement opportunities to enhance service quality, accuracy, compliance, and productivity.
Actively develop skills to improve personal effectiveness and efficiency.
What our client is looking for:
A relevant tertiary degree would be ideal (e.g., BCom).
Experience in client service management.
Experience with SDLC and related project management processes.
Broad understanding of, and experience in, the healthcare industry is essential.
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