Collection Specialist at KONE

Are you the one?

• Finance and/or Credit Qualification combined with credit management experience.
• Min 4 years of professional experience in credit management.
• Experience within multi-national companies would be an advantage.
• Customer-centric, conducting the first collection calls to customers in a structured way with the use of SAP.
• The ability to initiate the dispute management workflow by dispatching the recorded disputes to the other business responsible in the organization for resolution.
• Experienced in coordinating the dispute resolution process to ensure that the dispute resolution happens in the right place in the organization.
• Experience in SAP, ERP tools, and MS Office is a must.
• Highly motivated, goal-oriented, diligent, organized self-starter with an orientation towards a high level of customer service.
• Ability to interpret and analyze data to draw conclusions and identify patterns.
• Ability to work together as a team and promote a harmonious environment.
• Excellent English communication, presentation, and negotiation skills.

What do we offer?

• Great dynamic team promoting a collaborative environment.
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work.
• Comprehensive learning and development programs covering a wide range of professional skills.
• An engaging job with a position description and clear targets.
• Regular feedback through performance discussions.
• Opportunities for individual development.
• Mentoring and coaching programs.
• Flexibility, trust, and respect.
• Value-based culture, behaviors, and ethics.
• Sustainability and innovation.
• Working for a successful organization.