First National Bank (FNB) South Africa offers dynamic career paths, structured graduate development programs, and continuous on-the-job learning across banking, data science, IT, and client advisory roles
To recover delinquent accounts, compile and maintain basic credit information prepares reports obtains approval for refinancing and repossessions.
To collect on arrears portfolio within mandate, resolve credit queries, negotiate payment arrangements by informing customers of various payment solutions and obtain approval for refinancing and repossessions in order to increase revenue.
To collect on arrears portfolio within mandate, resolve credit queries, negotiate payment arrangements by informing customers of various payment solutions and obtain approval for refinancing and repossessions in order to increase revenue.
Are you someone who can:
Manage costs / expenses within approved budget to achieve cost efficiencies
Delivers exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions
Resolve all customer queries efficiently, and within agreed timelines
Manage own development to increase own competencies.
You will be an ideal candidate if you:
Must have Matric
Must have negotiation skills" as it is also included in "Good communication, facilitation and negotiation skills
Hogan and Secure Chat experience an advantage.
Credit Card product knowledge will be an advantage
3 years of previous Collections experience
Must have ability to build relationships and collaborate with other credit teams.
Good communication, facilitation and negotiation skills.
Admin: good business writing skills for emails and Secure Chat queries.
Must have exceptional customer service skills and a passion to assist.
20 Initiatives to Boost Employee EngagementAre you struggling with improving employee engagement at work? This article covers everything from better communication to building a strong workplace culture.
30 Common Interview Mistakes to AvoidThis piece examines 30 of the most common mistakes applicants make at interviews, so you know how to better avoid them.
Gmail
Yahoomail