Communications Coordinator at Santam Insurance

What will you do?

A position exists for a Communications Coordinator. The role is broad, assisting the Communication Specialist (Internal Communication) in the effective communication of corporate communications/ messaging to Santam employees.

What will make you successful in this role?

The successful candidate will assist the Communication Specialist (Internal Communication) with main in writing, producing, editing and uploading content for the company’s internal publications these include:

• Company Broadcasts (e-mail)
• Intranet (SharePoint)
• Staff App (WordPress)
• Wallboards (TV screens)
• WhatsApp groups
• Office365 tools including Yammer
• Digimag
• Provide writing and editing support for all outbound communication 
• Ensure that messages are being delivered in a consistent and timely manner
• Checking business material/ proofreading for grammatical correctness, clarity and conformance with Santam writing style.
• Maintain and improve current communications channels
• Manage distribution lists on external communication platforms.
• Draw reports/ statistics on communication performance
• Manage SharePoint training for internal communication coordinators (community pages)
• Assist the event team with ad hoc event (mainly focused on HR/ brand/ corporate)
• Assist with ad hoc social media posts (mainly focused on including HR/ brand/ corporate)
• Support to the Communication and Events team with other admin activities: Setting up meetings, follow ups, general admin
• General administration of Communication and Events team budget

Qualifications and Experience

• 2 – 3 years’ experience in Corporate Communication
• Qualification and or background in Communication Studies/ Public Relations/ Journalism or related field.
• SharePoint and WordPress experience advantageous 
• Experience working with digital/social media

Knowledge and Skills

• Good oral and written communication skills 
• Ability to edit, summarise and rewrite copy
• Strong research skills
• Ability to work under pressure
• Independent worker 
• Ability to write concisely
• An interest in current affairs
• High work rate
• Deadline driven
• Detail orientated
• Adaptable
• Analytical
• Self-driven
• Results driven
• Lateral thinker i.e. can see the bigger picture/ alternatives