Configuration Administrator - Durban at Ignition Group

Description

Effective Analysis and Improvement

• Supports the installation, configuration and upgrading of servers in line with policy and system requirements.
• Work closely with the relevant internal stakeholders to ensure that the system is updated with the most recent version of the application software available.
• Verify details of status changes in line with security breaches and identity statuses.
• Support the upkeep of system performance by performing system monitoring and analysis and performance tuning.
• Troubleshoot system hardware and software by identifying problems and potential solutions.
• Use the relevant system performance tools to determine when hardware should be upgraded.

Software Testing and Issue Resolution

• Assist with planning, configuring, testing of server hardware, software, local area network and wide area networks.
• Ensure the back-up of important files to enable system restoration and minimal disruption in the event of a hardware, security or administration failure.
• Run system load or stress testing and when required escalate application problems to the relevant stakeholders.

Service Enhancement

• Assist with ensuring that application software is available to users.
• With guidance, test, install, configure and upgrade existing application software.
• Assist with the development and implementation of a back-up and recovery policy.
• Perform routine network start up and shut down procedures to maintain system performance.

User requirements and Documentation

• Assist with the creation of new users and configure and reset password.
• Assist with the development of policies that govern user accounts.
• Document, maintain and communicate policies to all users.
• Determine and verify access requirements and ensure that the necessary approvals are obtained.
• Define user requirements and translate them into functional specifications.
• Assist with the removal and restricting of access.
• Back-up user accounts and system configuration files.

Requirements

Education and Training

• Diploma in relevant field or Bachelor’s degree or equivalent in Information Technology, Computer Science advantageous.
• Experience with VX-View, SOAP, Postman and PLSQL Developer applications advantageous.
• At least 1 year’s experience as a System Administrator.
• Basic experience working with Microsoft operating systems, system administration, and system security experience.

Knowledge, skills and attributes

• Developing knowledge of company policies and procedures.
• Understanding internet technologies including basic web-editing skills.
• Basic understanding of Relational Database Management systems and Structured Query Language.
• Basic knowledge of computer hardware and diagnostics.
• Ability to communicate difficult concepts simply.
• Ability to work under pressure and mitigate challenges.
• Ability to interact with a wide range of individuals (both internal and external stakeholders).
• Ability to create and maintain a wide range of networks.
• Full awareness of IT security standards and practice.
• Excellent understanding of Microsoft Applications/infrastructure.
• Good written and verbal communication skills.
• Excellent documentation and reporting skills.
• Analytical, troubleshooting and organisational skills.
• Capable of resolving critical software and hardware issues in a time sensitive manner.
• Knowledge of methods, tools and equipment used in the installation and service of hardware and software.