Consultant Onboarding - FTC at Absa

Job Summary

• Perform Onboarding validation and remediation functions for Relationship Banking clients within the regions. This involves ensuring 100% fit-for-processing on-boarding applications, complete all outstanding FICA requests manage restrictive control and special deferrals processes.  Perform all client remediation, including refresh of all High risk and PEP clients ensuring that the validation adhere to and upholds the standards required by regulatory and business rules.

Job Description

• Perform Onboarding validation and remediation functions for Relationship Banking clients within the regions. This involves ensuring 100% fit-for-processing on-boarding applications, complete all outstanding FICA requests manage restrictive control and special deferrals processes.  Perform all client remediation, including refresh of all High risk and PEP clients ensuring that the validation adhere to and upholds the standards required by regulatory and business rules.

Key Accountabilities:

• Validation of Client & Product On-boarding
• Comply with Regulatory Risk, Compliance and Governance requirements
• Perform the validation for on-boarding applications to ensure compliance

Perform activation of product instructions

• Follow-up with relationship bankers to ensure that all the clients with 90 days dispensation are remediated within the set timelines to avoid restrictive control
• Ensure that all existing clients identified as High Risk or PEP are re-onboarded in line with the special regulatory standards
• Ensure that all service levels agreements with support areas are met or escalated and resolved timeously to enable delivery of acceptable client experience

Client Remediation and Refresh

• Responsible for all remediation projects ( i.e. PEPs, HRR BOW, HRI, Trigger events, HRR BAU On-boarding, HRR STR - Suspicious Transactions Reporting)
• Perform gap analysis and transactional analysis for all clients 90 days prior to remediation date
• Work with frontline colleagues to implement the relevant client contact strategy for the regions (e.g.  via e-mail/SMS/Visitation/Telephone etc.)
• Perform client reviews on anniversary refresh as per RBA (Risk Based Approach) – High, Annually; Medium 3yrs, and Low 5yrs
• Update all relevant systems to ensure clients are fully remediated
• Ensure remediation of all deregistered entities  to minimize the risk of doing business with entities that are non-compliant to Companies Law

 Restrictive Control

• Perform remediation requirements for all clients in/to be placed in restrictive control
• Manage the special deferrals within the frontline in line with the governance and approval process
• Team Work and Self Development
• Be an active participant in meetings and provide suggestions for ways of improving client service
• Share best practices and specialist knowledge with the team to improve service delivery
• Create supportive relationships with colleagues and create a sense of team spirit
• Keep abreast of relevant training to the role including own regulatory training completion by due date
• Maintain and continuously look for opportunities to further develop skills and knowledge base
• Build a sound understanding of Relationship Banking knowledge
• Demonstrate willingness and ability to perform to the very best to ensure personal alignment to Absa values and vision

Competencies:

• Values Driven
• Digitally Empowered
• Customer Obsessed
• Exceptional Team Player
• Creative Problem Solving
• Drives Results
• Pan African Citizen

Minimum Requirements:

• Minimum NQF Level 6  or equivalent, preferably in compliance
• 3-4 years Banking experience with at least 2 years exposure in regulatory related functions
• Preference will be given to South African Citizens and Permanent residents of South Africa in possession of proof of permanent resident status

General

• The appointment will be made in line with the Divisional Employment Equity strategy
• There is no referral payment option for this requisition

Education

• National Diplomas and Advanced Certificates: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised