The purpose of the role is to provide telephone support to our Sage Business Cloud Accounting customers. Help our customers define the context of the issue, then narrow down the cause by continuously analyzing the information available, and to find and analyze solutions (options). Making decisions on how the query should be resolved with minimal constraints and minimal impact to the live customer processing environment.
Key Responsibilities 1.Ensuring that you have a good understanding of clients’ requirements.
Learn how to get a job in any industry you want. Read 72 Hours to The Job You Love
Join our happy subscribers