Contract Adminstrator at Fidelity Services Group

Job Description:

• A position for a Contact Administrator is vacant within the Fidelity Services Group, Mining Division, based in Rustenburg, reporting to the Contract Manager. This position will be responsible for all administrative duties and functions.

Qualifications & Minimum Requirements:

• Grade 12/ Matric Certificate
• Administrative Qualification will advantageous.
• At least 3-5 Years’ experience as an Administrator reporting to Senior Management.
• Grade A/B/C Psira registered will be and added advantage.
• Advanced Excel, MS Word and Power Point proficiency.
• Ability to work extended hours as and when required.
• Clear criminal record and no pending cases.
• Medically Fit.
• Own reliable transport.
• Should reside in Rustenburg or surrounding areas.

Key Performance Areas (Not totally inclusive):

• Maintaining good relations between Fidelity Security Services and the client regarding Security Services rendered.
• Daily feedback and liaison with Fidelity Security Services Management and Client – when and where required.
• Ensuring the Posting Sheets of Security Officers are done daily for full site coverage on both day shift and night shift – as per set out requirements from the Payroll/Billing Department.
• General supervision of security staff and ensuring all administrative queries are dealt with promptly such as leave, site changes.
• Pay Queries are dealt with and escalated to the Branch.
• Ensuring that all HR/IR related queries are escalated accordingly to the Branch.
• Office Administration and general administrative duties.
• Co-ordination of e-mail, correspondence, and written communication.
• Minute taking at selected meetings and engagements.
• Maintaining of strict confidential protocols regarding correspondence and communication.
• Liaising at different levels of the Site and act as Ambassador of the Manager office.
• Compiling weekly and monthly reports.
• Submission of monthly and quarterly reports as required by management for site and or client.
• Attending daily / weekly, /monthly Management meetings as and if required.
• Assisting in queries and day to day co-ordination of operational tasks related to area of responsibility.
• Maintain filling systems and document management, including archive.
• Keeping client database updated at all times.
• Assisting with general administrative queries.
• Asset control.
• Administrative support to Contract manager and Team always.
• Above average verbal and written communication skills.
• Ability to resolve conflict effectively.
• Ability to handle work related stress and work effectively under pressure.
• Ability to work independently and ability to meet strict deadlines.
• Highly motivated and enthusiastic.

Other Personality Attributes and Core Competencies:

• Ability to maintain confidentiality and handle office maters with utmost professionalism.
• Strong interpersonal and communication skills with diplomacy and tact to interact effectively at all levels.
• Above average report writing skills.
• Organising skills.
• Initiative skills.
• Time Management skills.
• Attention to detail.
• Team player.
• Self-development and that of others.
• Self-motivated & Independent operator.
• Delivery-orientated and deadline-driven
• Sensitivity to confidential matters is required
• High emotional intelligence (EQ) required.
• Professional interpersonal communication (written and verbal).
• Able to function in an unstructured environment.
• Build relationships across the business
• Ownership and accountability and decision-making skills.