Marketing Co-Ordinator at Mukuru

What You’ll Do1. Campaign Coordination & Execution

• Document and manage campaign briefs, outlining objectives, audiences, messaging, and key metrics.
• Coordinate with internal teams and external partners to produce engaging digital and traditional marketing assets — from social media content and landing pages to print and event materials.
• Monitor campaign performance and collaborate with the team to make real-time optimisations.
• Prepare post-campaign reports that highlight insights, results, ROI, and recommendations.

Brand & Content Support

• Ensure all marketing collateral and business documents are accurate, up-to-date, and compliant with brand guidelines.
• Assist the Brand Manager in the creative process, contributing fresh ideas and supporting execution across channels.
• Stay informed about market trends and competitor activity to keep Mukuru’s brand ahead of the curve.

Administration & Financial Support

• Manage and upload all marketing invoices, ensuring timely and accurate processing.
• Keep all artwork, design files, and campaign documents well-organised and accessible.
• Support reporting, documentation, and cross-functional communication for the Marketing team.

Performance Tracking & Delivery

• Ensure 100% on-time campaign delivery, aligned with approved budgets and timelines.
• Track live campaign performance (including UTMs, pixels, call centre and agent tracking) and flag issues or variances.
• Maintain zero brand compliance issues across all assets and campaigns.
• Collaborate with internal partners and vendors to achieve stakeholder satisfaction scores ≥8/10.

What You’ll Bring

Education:

• A tertiary qualification in Marketing, Communications, or Business (Essential).

Experience:

• Minimum 3 years’ experience in a marketing or administrative role (Essential).
• Experience in financial services, telecoms, or fast-paced consumer industries (Desirable).

Knowledge:

• Understanding of core marketing principles and campaign workflows.
• Familiarity with social media platforms, online advertising, and CRM tools.
• Working knowledge of media and communications processes.

Skills:

• Excellent verbal and written communication skills.
• Strong organisational, administrative, and time management abilities.
• Skilled in Microsoft Office Suite and digital marketing tools (social media management, analytics, or CRM platforms).
• A keen eye for detail, accuracy, and brand consistency.
• Basic data analysis and reporting skills.

You’ll Thrive Here If You Are:

• A creative doer who loves bringing ideas to life.
• A planner and multitasker, comfortable juggling projects and deadlines.
• Curious, always learning and staying up to date with the latest marketing trends.
• A team player who collaborates, communicates, and delivers.
• Passionate about purpose-driven marketing that makes a real difference.