Contracts Manager at Kontak Recruitment

• This fully remote role offers a rare chance to lead a team of five contracts and account managers, oversee the full lifecycle of maintenance contracts, and build strong working relationships with UK-based clients and contractors. You will be employed locally in South Africa through an Employer of Record, giving you full legal employment status while you work operationally for the UK client. If you have UK working experience and know how to run a contracts department with precision and professionalism, this one is worth your attention.

What's in it for you

• Salary between R45,000 and R60,000 total cost to company
• Medical aid contribution for the main member paid by the employer at R3,588 per month
• Retirement annuity contribution of 5% post probation
• Monthly Wi-Fi allowance of up to R599
• 20 days annual leave plus 8 UK bank holidays, totalling 28 days off per year
• Fully remote work from anywhere in South Africa
• Permanent employment post a three-month probation period

Minimum Requirements

• Proven experience in a contracts management or senior operations role within the property maintenance or facilities management sector
• UK working experience is essential, whether in-country or in a remote capacity supporting UK operations
• Demonstrated ability to lead and manage a team, with strong coaching and performance management skills
• Solid understanding of UK health and safety compliance, including RAMS and work permit processes
• Excellent written and verbal communication skills suited to professional client-facing interaction
• Experience managing supplier and subcontractor relationships and scheduling across multiple projects
• Strong attention to detail when handling reports, quotations, invoices, and purchase orders
• Comfortable working independently in a remote environment while managing time zone differences
• Experience with CRM systems, project management tools, or database management platforms is advantageous
• A background in bookkeeping or financial administration is a bonus

Key Responsibilities

• Lead, manage, and mentor a team of five contracts and account managers to maintain high service delivery standards
• Oversee maintenance contracts and projects from start to finish, scheduling engineers and subcontractors efficiently to meet agreed SLAs
• Build and maintain strong relationships with UK-based clients, handling queries promptly and to a professional standard
• Ensure full compliance with UK health and safety requirements, including the issuing of RAMS and coordination of relevant work permits
• Prepare accurate reports, client quotations, invoices, and purchase orders with consistent attention to detail
• Keep all company systems updated and records audit-ready at all times
• Support day-to-day operations through correspondence management, procurement coordination, and logistical problem-solving