Coordinator: Collections and Recoveries at Capitec Bank

Purpose Statement

To contribute towards the effective functioning and governance of the Retail Collections and Recoveries department through:

• Taking ownership for coordinating administrative processes for the Retail Collections and Recoveries team.
• Aligning Collections and Recoveries actions originating from various committees to ensure effective co-ordination between the Retail Credit Department and Business Support Centre. 
• Coordinating the delivery of people related objectives within the Collections and Recoveries department.

Experience

Minimum:

2 - 4 years office and administrative experience within a similar environment, including software and system exposure.
Experience working in a Credit environment.
Experience in providing customer/client relationship services. 
 

Ideal:

• 4+ years office and administrative experience within a similar environment, including software and system exposure
• Previous experience in project coordination. 
• Experience with working on office systems (SAP / Jira / etc.)

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant tertiary qualification in Banking or Finance

Knowledge

Minimum:

• Coordination and administration practices and tools. 
• Office and administration systems and procedures.
• MS Office products e.g.: Word, Excel etc.
• Credit life cycle 
• Credit products
• Project management principles

Ideal:

• Document Control
• Relevant legislation and regulatory requirements Statutory Reporting principles
• SAP knowledge would be beneficial.