Job Opening at Capitec Bank

About the role

To lead and guide a team of specialists in the Talent Sourcing Centre who support business units across Technology and Data for the bank. This will involve supplying and sourcing the right talent (niche and specialist skills sets) in line with the agreed targets and objectives.

This role would be well suited to a someone who:

• Has a positive and curious mindset, which helps navigate an environment of constant change. No challenge is too daunting, solutioning excites you.
• Has high energy and enthusiasm, which inspires those around you. Naturally supporting with building partnerships with your stakeholders at all organizational levels.
• Recognises the importance of being effective at planning, communicating and organising- this helps you to lead the team and execute end-to-end Talent Sourcing initiatives and strategies to support current recruiting demands as well as proactive candidate pipelines.
• Attain maximum sourcing efficiencies within a dedicated client segment or skills workstream, by leveraging market research / insights, technology and networks or communities.
• Has a passion for delivery. We consistently prioritise and focus to deliver value to our stakeholders.

Our Ideal candidate

• A relevant tertiary qualification in Human Resources or Commerce
• Previous working experience in a Recruitment Agency environment
• Experience in strategic or executive sourcing strategies
• 5 - 7 years’ proven experience in end-to-end Tech talent sourcing at all organisational levels (inclusive of management and senior management recruitment) in an innovation and retail environment.

In addition, proven experience in:

• Appropriate proactive sourcing techniques
• Developing and implementing a proactive resource and talent attraction plan
• Recruitment and Selection processes and techniques
• Sound data analytics and reporting experience
• Leadership or supervisory experience
• Experience working on SAP Success Factors
• Advanced Excel experience

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Job Description
Join Us in Becoming the Best Bank in the World!!

• We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees.  Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients.

Ideally you will have:

• Our ideal candidate would have a completed a relevant tertiary qualification in Human Resource, with 2 years of proven work experience in an HR Administrative and or Coordinator role for a large organization.

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Purpose Statement

• To provide a business centre-based Business Banking sales and service function that will retain and grow a portfolio of business clients by identifying and implementing value adding and specialised business banking financial products solutions from a range of standard and/or customized offerings.

Experience

Minimum:

• Banking experience of at least 3 years
• Experience of managing a portfolio of business customers with a service and financial analysis focus.
• Experience in preparing and motivating Credit applications 
• Cost control and sales management 

Ideal:

• 1+ yr spent in the Business Banking environment preparing and motivating credit application

Qualifications (Minimum)

• Diploma in Commerce or Finance

Qualifications (Ideal or Preferred)

• FAIS accredited as Key Individual and approved by FSCA

Knowledge

Minimum:

• Customer relationship management (CRM) principles and techniques
• How to interpret financial statements, balance sheets and basic financial ratios
• Standardized business banking transactional products and other core products relevant to small enterprises
• Business banking product offerings
• Understanding of collateral and balance sheets
• Multiple legal entities (companies, close corporations, sole proprietorships, etc.) in the business banking market and the legislative restrictions & requirements governing these from a financial services perspective
• Companies and Intellectual Properties Registration Act (CPIC) for correct documentation/mandate preparation purposes
• Knowledge of competitors offerings
• Regulations, Acts and Codes related to the banking environment.
• Financial Advisory and Intermediary Services Act (FAIS), the Financial Intelligence Centre Act (FICA) 

Ideal:

• Features, benefits and value propositions of the respective company product/service offerings. 
• Current taxation laws as they apply to customers. 
• A good knowledge of administration processes and procedures pertaining to Business Banking transactions

Skills

• Interpersonal & Relationship management Skills
• Analytical Skills
• Negotiation skills
• Problem solving skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Commercial Thinking Skills
• Strategic Thinking Skills
• Communications Skills
• Influencing Skills
• Attention to Detail
• Decision making skills

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Purpose Statement

• To provide direction to and lead teams responsible for the full delivery lifecycle to ensure successful delivery of all product features, support and maintenance related tasks within the Capitec Bank Client Onboarding & Optimisation Team.
• Oversee the ongoing drive to increase efficiency, optimisation, innovation and people development in these environments.

Experience

Minimum:

• At least 5 years’ experience in software development management including experience in leading a technical team.
• Experience in progressive database or software development roles
• Stakeholder relationship engagement and management
• Responsibility for delivery in a fast moving environment
• Experience in delivering agile solutions
• Experience in managing vendor relationship
• DevOps experience would be ideal

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Information Technology - Computer Science or Information Technology - Programming

Knowledge

Minimum:

• General business acumen
• Banking industry
• Budgeting and accounting principles
• Business analysis and design or software development
• Implementation and maintenance of software delivery procedures
• Project Management principles and methodologies 
• Systems Development Life Cycle (SDLC)

Ideal:

• DevOps principles
• Agile development principles

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Purpose Statement

To contribute towards the effective functioning and governance of the Retail Collections and Recoveries department through:

• Taking ownership for coordinating administrative processes for the Retail Collections and Recoveries team.
• Aligning Collections and Recoveries actions originating from various committees to ensure effective co-ordination between the Retail Credit Department and Business Support Centre. 
• Coordinating the delivery of people related objectives within the Collections and Recoveries department.

Experience

Minimum:

2 - 4 years office and administrative experience within a similar environment, including software and system exposure.
Experience working in a Credit environment.
Experience in providing customer/client relationship services. 
 

Ideal:

• 4+ years office and administrative experience within a similar environment, including software and system exposure
• Previous experience in project coordination. 
• Experience with working on office systems (SAP / Jira / etc.)

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant tertiary qualification in Banking or Finance

Knowledge

Minimum:

• Coordination and administration practices and tools. 
• Office and administration systems and procedures.
• MS Office products e.g.: Word, Excel etc.
• Credit life cycle 
• Credit products
• Project management principles

Ideal:

• Document Control
• Relevant legislation and regulatory requirements Statutory Reporting principles
• SAP knowledge would be beneficial.

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Purpose Statement

• Responsible for maintaining the infrastructure integrity during planned/unplanned maintenance.
• Daily plant checks.
• Responsible for installs, moves and changes according to an approved set of standards.
• Update processes, procedures and knowledge base documentation.
• Liaise with other support teams to ensure uptime maximization and delivery of high-quality services.

Experience

Min:

• 2 years’ experience within an IT environment
• Proven experience in the Data Centre environment

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• Grade 12 National Certificate / Vocational

Knowledge

• Building maintenance knowledge
• Understanding importance of rules and regulations within the data centre environment
• Understanding risk & control
• Fault finding and critical assessment of services
• Broad understanding of Information technology within the data centres
• Solid understanding of data centre services and infrastructure
• Planning and managing data centre activities (installs, moves and changes)
• Managing the subcontractors within the data centre space