Coordinator: Commercial at MTN

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)
The Commercial Coordinator will be accountable to achieve the following objectives:

• Act as the central point of consolidation for any requirements raised by the revenue business units relating to connectivity pricing, technical solution design, billing and support related matters by escalating appropriately within MTN GlobalConnect to the relevant stakeholders.
• Monitor and ensure that the commercial activities relating to all business units namely internal demand, external wholesale and enterprise are running seamlessly such as fixed connectivity price books, SLA and OLA documentation, etc
• Assist the respective teams to drive the global fixed business to capture incremental revenue both internally (from OpCos and enterprise) and externally (from 3rd party customers)
• Coordinate the reporting and the consolidation of the reporting across the business units to provide scheduled and adhoc reports to management.
• Ensure that all business units record and archive the necessary documentation and contracts in the relevant storage locations for verification purposes as and when required.
• Manage the supplier invoice verification process by aligning with pertaining to payment of the connectivity components provided to GlobalConnect
• Lead initiatives to ensure that processes requiring improvements and procedures resulting in delays are investigated to obtain an outcome with a desired and favorable improvement
• Possess the authority, presence, and integrity to initiate and lead engagements with necessary internal and external stakeholders.
• Plan, prioritize and organize requirements around demand from different business units.
• Work closely with the management team to ensure that all process and procedures are kept to date and adhered to by the overall team

Role Deliverables

• Single point of consolidation for all requirements originating across the commercial business unit
• Total ownership and control of the commercial templates and reporting files required for management reporting on a weekly, monthly or adhoc basis
• Support the relevant teams in order to drive incremental revenues through improved reporting and organizational practices
• Develop and support Initiatives to improve margins on new and existing services.
• Regular market analysis to ensure alignment to industry best practice.

Role Dependencies

• GlobalConnect commercial team

Job Requirements (Education, Experience and Competencies)

Education:

• Minimum 4-year Academic Degree (Commerce, Engineering, Finance, Economics)
• Post graduate qualification MBA/Masters (Commerce, Engineering, Finance, Economics) preferred
• Fluent in English and language of country preferable

Experience:

• Minimum 3 years relevant commercial experience in the fixed line international telecommunication industry preferably in enterprise/carrier business
• Experience working in a medium organization

Competencies:

• Able to work effectively with multiple stakeholders in a multi-cultural environment.
• Strong analytical skills to adequately anticipate demand and make investment decisions.
• A working knowledge of business practices.
• Knowledge of risk management (a risk taker who carefully considers risk/reward) and business development.
• Ability to identify key issues in a situation and to think creatively and strategically in facing internal and external challenges.
• Strong computer literacy.
• Understanding the connectivity infrastructure wholesales landscape with a focus on emerging markets.

Head

• Manages the alignment and execution of tactical activities
• Assists in solving business challenges but looks to others for advice and guidance
• Executes on innovative commercial practices and identifies areas for continuous improvement

Heart

• Role models ethical practices by living the MTN values and vital behaviours for others to follow
• Is self-aware and supports team capability development through opportunity creation for realising potential
• Builds relationships with customers and teams to uphold the MTN brand

Hands

• Drives team objectives and contributes to sustainability of results
• Clarifies priorities, plans, organizes and co-ordinates the work of others

Other:

• Regional and international travel.
• Ability to adapt to changing requirements of business and staff members.
• Excellent Interpersonal skills.