Coordinator: Knowledge and Content Management Systems (Re-advertisement). at ATNS

Introduction

• To develop, implement, manage, and optimise the organisation's Knowledge Management System (KMS), Content Management System (CMS), and Electronic Document and Records Management System (EDRMS) to ensure seamless integration, accessibility, and security of information,

Job description

• KM and CM Systems Management and Optimisation - Configure, optimise and maintain the Knowledge Management and the Content Management systems to meet organisational needs. Conduct regular system audits to ensure optimal performance and compliance. Assist in the development and implementation of knowledge architectures, including taxonomies and metadata schemas. Manage content and knowledge lifecycle processes, including creation, storage, retrieval, and disposal. Implement and manage security measures, including permissions and access controls across CMS. Integrate KMS with other digital platforms to ensure seamless information flow. Collaborate with IT to troubleshoot and resolve technical issues related to the KMS. Collaborate with IT and other departments to identify and address system requirements. Provide training and support to users on KMS and CMS functionalities and best practices. Develop and maintain documentation for all configurations, processes, and policies, including site maps, knowledge flows, knowledge maps, taxonomies and metadata schema used across CMS and KMS.
•  Management of electronic records - Identify and select high-quality content relevant to the organisation’s needs.            Organise and categorise content to ensure easy retrieval and use. Develop and manage metadata schemas to enhance discoverability. Implement and maintain content tagging and classification systems. Collaborate with subject matter experts to ensure the accuracy and relevance of curated content. Monitor and update curated content to maintain its timeliness and accuracy.
•  Content Curation - Identify and select high-quality content relevant to the organisation’s needs. Organise and categorise content to ensure easy retrieval and use. Develop and manage metadata schemas to enhance discoverability. Implement and maintain content tagging and classification systems. Collaborate with subject matter experts to ensure the accuracy and relevance of curated content. Monitor and update curated content to maintain its timeliness and accuracy.

Minimum requirements
Formal Qualifications                           

• National Diploma in Information Management / Knowledge Management / Information Science / Business Information Systems /   Information Technology or Informatics is required
• B-degree in Information Management / Knowledge Management / Information Science / Business Information Systems / Information Technology or Informatics is an advantage

Experience

• At least 5 years of hands-on experience in configuring and optimising Knowledge Management Systems (KMS), Content Management Systems (CMS), and Electronic Document and Records Management Systems (EDRMS)
• Proven expertise in developing and managing information architecture, taxonomies, metadata schemas, and semantic ontologies to ensure efficient information and knowledge organisation, flow, and retrieval
• Experience in information governance, data classification, data integrity, and security best practices
• Experience in SharePoint Framework (SPFx)
• Experience in JASON and PowerShell is desired

Deadline:16th March,2026