Corporate Sales Manager at Hilton Hotels & Resorts

• A Corporate Sales Manager serves as the corporate representative to prospective clients and customers who need our services.

What will I be doing?

As Corporate Sales Manager, you will manage group accommodations actively converting customer inquiries into confirmed sales. The Corporate Sales Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expand the business. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Responsible for the completion of all relevant Global Corporate RFPs in a professional and timeous manner.
• Compile relevant local corporate rate agreements as well as GDMs on ONQ solicitation. Ensure rates are loaded on the system and are bookable for the travel bookers.
• Account and client Management, maintain excellent relationships with all clients and ensure that Hilton is top of mind at all times to increase revenue and ensure that we have our maximum share of wallet with all relevant corporate client and key accounts.
• New business acquisitions from Front Office solicitation and Global Account Handlers.
• Responsible for representing Hilton at relevant workshops
• Planning and conducting Site inspections at the hotel to create awareness and generate business leads and conversions.
• Quarterly reviews, production analysis and overview meetings for all managed accounts
• Consistent sales calls as well as face to face meetings with held client base.
• Duty Manager Shifts in the hotel when required
• Analysis of Hotelligence report and client targeting
• Generation of Account Development Plan and strategies together with commercial director and team in accordance with the hotels and wider regions commercial strategy.
• Assist with Groups and Conferencing inquiries and work closely with the GC&E department
• Works to achieve corporate budget per hotels set out budget and targets
• Maintain effective correspondence between the client base and hotel
• Constant Review of market analysis to determine client and market needs within the area of operation.

What are we looking for?

A Corporate Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Demonstrated previous experience in a corporate and Events Sales function in the hotel/leisure sector
• Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
• Excellent selling capability and an ability and desire to coach selling techniques to their team
• Excellent organisational and planning skills
• Accountable and resilient
• Ability to work under pressure
• Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of the hotel property management systems
• Previous experience in the same or similar role