Countersales - Gezina at ACDC Dynamics SA

Job Description
ACDC Express, is seeking a motivated and customer-focused Counter Salesman to join our team. This position is based at our retail store in Gezina and plays a crucial role in providing excellent service and support to our customers.

Key Responsibilities:

• Greet customers warmly and assist them in selecting products based on their needs.
• Demonstrate excellent product knowledge to inform customers and enhance sales opportunities.
• Take customer orders accurately and efficiently.
• Follow up diligently on orders to prevent delays and ensure customer satisfaction.
• Maintain a clean, organized, and attractive counter area.
• Ensure all customers leave the store satisfied with their purchases and overall experience.
• Assist customers promptly with inquiries, providing quotations, and resolving any issues.
• Treat all customers with respect, courtesy, and professionalism.
• Keep specials and promotional brochures up to date on the trade counter.
• Perform additional responsibilities as assigned by management to support operational needs.
• Manage back orders effectively, keeping customers informed and ensuring timely fulfilment.
• Provide accurate updates on stock availability and product information to customers.
• Regularly monitor and follow up on quotations provided to customers.

Skills & Experience

• 2 – 4 years’ experience
• Computer Literate
• Attention to detail
• Exceptional Customer Service

Requirements

• Matric/ Grade 12 (NSC)
• Tertiary Qualification is advantageous
• A minimum of 2 – 4 years’ experience