Credit Controller (Agrinet) at Senwes

Responsible for good internal and external relationships

• Always keep internal, external customers, and colleagues up to date with application progress.

Responsible for reporting, documentation, and filing

• Conduct monthly and weekly evaluations of the age analysis against set targets.
• Take appropriate action based on findings from the age analysis report.
• Handle internal and external queries by providing requested documentation in line with company policy.
• Ensure accurate filing of all relevant documentation on a weekly basis

Responsible for Debtors transactions

• Communicate with clients daily to ensure timeous payment.
• Provide feedback to the Support Centre regarding pending orders on closed accounts within 24 hours.
• Ensure that issues attributing to account criminal behaviours are identified and discussed with Management immediately.
• Ensure that all potential bad debt is reported to the Credit Manager.
• Responsible for Communicating reminders to clients to ensure all funds are received at month-end.
• Responsible for Communicating final demands to clients to ensure all funds are received at month-end.
• Ensure that monthly reconciliations and claims schedules are obtained from clients - once a month.
• Responsible to reconcile the bank statements daily against the debtor's account.
• Responsible to process discounts and rebates on debtors account - when applicable.
• Responsible to allocate payments or specific outstanding invoices and claims when reconciliations become available.

Responsible for handling claims

• Coordinate the day-to-day resolution of account queries and issues across sales, logistics, and finance, taking ownership of all entries through to final resolution.
• Manage and monitor claims clerks to ensure reconciliations are completed promptly.
• Provide support to claims clerks to ensure all claims are processed daily.
• Forward necessary documentation to clients on a daily basis to keep accounts updated.
• Register shortages on deliveries and claims in the system.

Assist team members

• Answer incoming calls and take messages when team members are unavailable.
• Follow up promptly on all messages to ensure queries are resolved.
• Provide assistance to team members when needed to address and resolve queries.

Requirements

• Microsoft office
• Working knowledge of the Embrace system (advantageous).
• At least 3 years of relevant experience

Qualifications:

• National Senior Certificate

Closing date: 30 March 2026